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We rescued Maggie on 6/6/2013 and decided to take out a policy because we didn't have a health history on her. 6 weeks later we went on vacation and boarded her at the vet with instructions to look at her right eye that had a discharge. She was diagnosed with Glaucoma in the right eye (72 pressure) and a partially detached retina in the left. The pressure was too high and she lost vision in the right eye. She had 8 visits to the regular vet and the eye specialist in a period of 3 weeks. Our refund was around $2,000 for those visits. Since then she has had a total of 64 claims. Most recently she had laser surgery in an attempt to retain sight in the left eye (glaucoma) and then developed an ulcer in the right eye. She is scheduled for surgery next Tuesday to remove two mammary lumps with a 50/50 chance it is cancer. Even with the insurance it is expensive, but there is absolutely no way I could have provided her with the care she needs without it. My only regret is not taking out the prescription policy since she is currently on 8 different medicines! Embrace has been quick to approve my claims and any issues I've had have been take care of quickly and to my satisfaction. Thank you Embrace!

Such an amazing company to deal with! They are extremely fast in processing claims. So glad I chose Pets Best!

Always very prompt to review claims on my dog. I believe there the best insurer out there. They always call and ask about Jenna & seem so concerned on how she is doing. Good Job

I love the easy reimbursement process. However don't like only the first set of vaccines are covered. Most vaccines are a 2-3 series, for example Bordetella Bronchiseptica and parvo. Our (all) pets need the second and third vaccines to have the full effect to prevent illness.

So thankful that I have Trupanion. My claim was processed before I even left the vets office and all I had to pay was my exam fee and 10% because that paid then vet directly. It’s so great to have insurance on my side so I can treat my dog no matter the cost.

You are the best! Thanks for your caring and compassion. Johnny is better today because of you!

First time I chose pet insurance and after much research, chose Pets Best. That was the best decision I have ever made. They are honest, efficient and fast at answering your claims. They are definitely looking into for your pet needs. Pets Best have many policies to choose from. It is so reassuring to know you have help when it is most needed.

You guys have been awesome. Knowing that this ER vet bill is mostly covered relieves a lot of stress so I can focus on getting my baby back to her old self. That is nearly priceless.

I love pets best! They have always been responsive and prompt in their payments. I recommend pets best to all pet owners!

From birth of our babies to the end, you have always been there for us. Thank you Don't change. Keep it up