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The EOB is easy to understand, and the claim was processed quickly. It is always comforting knowing we have insurance for our fur babies, and the ease of use reminds us we made the right decision with Pets Best.

Im amazed at how well I was treated by Pets Best.I never had any problems with any of my claims. I whole heartily recommend them to all pet owners. Thanks guys "

My claims have all been efficiently and quickly processed, my pet has an ongoing health issue so I am sending in multiple claims at a time and they pay them all quickly.

As of late, I have had multiple pet health issues and have needed to send in multiple claims. Have been very satisfied and pleased with the response time and payments. IF there is a delay in payment reimbursement, customer service is very kind and apologetic.

I have been using Pets Best for a few years. I appreciate how the claim process has improved and the coverage is exactly what I expected. I continue to recommend to people

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I have nothing negative to say. Just that the refund was returned to my checking as a credit which was fine with me

My pup had an ear infection so obviously he needed vet care. The bill wasnt high but it"s great to know that I was getting most of the cost back. He"s all better now. Once I got home I started the claims process which literally takes 2 minutes since my vet emails me the copy of my bill. All I had to do was give a brief description of my dog Illness and upload the bill. That"s it! I received a confirmation email that my claim was received and about a week later the money was in my account. The direct deposit option is the best! Everything with this company is so simple from start to finish! Thank You!"

Great service! Thank You

From the time I filed the claim until payment I didnt have to contact them to ask what was happening. I wish I could say the same for others."