154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

327,440 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,677 reviews

4.9
Healthy Paws

10,925 reviews

4.9
Fetch

5,119 reviews

4.9
Trupanion

58,897 reviews

4.9
Pets Best

14,559 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 11, 2025

Easy to file claims

Easy to file claims. Claims have plenty of details to explain what is covered Claims are processed quickly

Insurer: Pumpkin

By: PJ

July 11, 2025

Swift easy claim submittal

The process of submitting a claim was easy, especially with multiple claims. The site response during claim submittal was great, no problems entering the information or attaching the invoice files.

Insurer: Embrace

By: Rusty Jackson

Verified July 11, 2025

Claims turnaround was almost…

Claims turnaround was almost immediately. I was shocked and very happy. Well worth it.

Insurer: Pumpkin

By: Dee

July 11, 2025

Less Stress and Major Relief

I’ve had Healthy Paws Pet Insurance since my dog Rain was just 3 months old, and they’ve consistently been an incredible partner in keeping my pup happy and healthy. From the start, every claim I’ve submitted has been processed quickly and without hassle. Most recently, my dog suffered a torn CCL and needed TPLO surgery—a major procedure. Healthy Paws not only approved our claim without delay but paid it out in just 8 days. In the middle of a stressful and emotional situation, their fast and compassionate service was a huge relief! We have strong accident and illness coverage through them, and knowing Healthy Paws is by our side gives me peace of mind that my dog will continue to live a high-quality, active life for years to come. I can’t recommend them highly enough. If you’re considering pet insurance, this is the company you want in your corner.

Insurer: Healthy Paws

Veterinarian: Aloha Animal Hospital Associates

By: Amber

Useful
Verified July 11, 2025

Fast Turn Around

Quick payment back. This time I was reimbursed within one week.

Insurer: MetLife

By: frank Biondo

Verified July 11, 2025

Overall

Overall, it is a good experience having metlife for my pet’s insurance. My dog often has issues with his skin, ears, and eyes. Met life is there to help me with the financial burden of vet visits and medications. Considering the costs and frequency of my dog’s health care, the monthly premium is worth it and the 80% reimbursement is a big help. Sometimes a claim will take a month or more to process and probably the monthly payment will increase every year i renew the policy. These are the two downsides of the pet insurance.

Insurer: MetLife

By: Tom Mathews Jr.

July 11, 2025

Wellness Claim Worked As Expected

My dog, Bailey, had her Annual Exam on July 1st, after which I submitted my claim by the end of the day, which was approved the next day on July 2nd. The only items not fully reimbursed were those that exceeded the annual maximum Wellness amount listed in my policy. Within a week the funds were automatically deposited into my bank account.

Insurer: Pets Best

Veterinarian: Buzzards Bay Veterinary Associates

By: Michael

Useful
Verified July 11, 2025

Easy to use the app to file claims and…

Easy to use the app to file claims and to review my policy. Good response times. I’ve also called to ask a question and talked to a real person, who was able to assist me. These seem like bare minimum things, but I can tell you not every insurance company works as well. I’m on my third year with this policy and I’ve recommended MetLife to my friends who are looking for pet insurance.

Insurer: MetLife

By: Nicole C

Verified July 11, 2025

I like how easy it is to make a claim…

I like how easy it is to make a claim on the mobile app. I receive a receipt from the vet via email, save on my phone and then upload the claim on the Met Life Pet app.

Insurer: MetLife

By: Ron Thompson

July 11, 2025

Belinda Walker made my experience…

Belinda Walker made my experience great! She was very helpful and extremely patient with me - an 'analog man in a digital world!". How refreshing it is to speak with someone on the phone in the service industry who knows how to assess and address the situation with courtesy and efficiency! Excellent rapport, great service, and I demand an immediate pay rise for Belinda! Let's start with doubling whatever she's making now!

Insurer: Fetch

By: Jerome Lynn Hall

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