154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,594 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,317 reviews

4.9
Healthy Paws

10,763 reviews

4.9
Fetch

27,446 reviews

4.9
Pets Best

14,145 reviews

4.9
Trupanion

62,983 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 30, 2021

Always a pleasure to speak with a member of the trupanion team.

Always a pleasure to speak with a member of the trupanion team. Very efficient service. Have been recommending Trupanion to friends for 9 years.

Insurer: Trupanion Canada

By:

Useful
Verified December 30, 2021

Always get my concerns addressed in a timely professional manner.

Always get my concerns addressed in a timely, professional manner.

Insurer: Trupanion Canada

By:

Useful
Verified December 30, 2021

Best pet insurance on the market hands down

Best pet insurance on the market hands down

Insurer: Trupanion Canada

By:

Useful
Verified December 30, 2021

Easy to sign up

Easy to sign up

Insurer: Trupanion Canada

By:

Useful
Verified December 30, 2021

Every time I call every person I have spoken to has always been helpful friendly and pleasant.

Every time I call every person I have spoken to has always been helpful, friendly and pleasant.

Insurer: Trupanion Canada

By:

Useful
Verified December 30, 2021

Expensive and although my dog is 9 I have hardly used it.

Expensive and although my dog is 9, I have hardly used it. It would be better to put money in separate account for vet bills.

Insurer: Trupanion Canada

By:

Useful
Verified December 30, 2021

good customer service

good customer service

Insurer: Trupanion Canada

By:

Useful
December 30, 2021

Super easy + honest company

Healthy Paws makes it so easy to file a claim and the turnaround time is so fast. I highly recommend them.

Insurer: Healthy Paws

By: Nancy

Useful
Verified December 30, 2021

Very professional

Thus far the experience has been great. Amazing professionalism, packet arrived when they said it would.

Insurer: Spot

By: Cathy Marcum-Bright

December 30, 2021

Tedious Claims Process - Wont Cover Everything

The most unhelpful pet insurance company when your pet gets sick! I joined Healthy Paws in 2018 when my premiums were around $30 something and their claims process was much faster. This year, Nov 2021, I submitted a claim to get reimbursed for my dog's MRI procedure. I've been going back and forth via email and phone calls about missing medical records since we adopted him Dec 2017. After I thought i submitted most of our historical medical records, suddenly they closed my claim saying "Missing Medical records from all of your pet's veterinary visits prior to 04/2018. Missing Medical records from the enrollment exam between 2/10/2017 to 2/24/2018" First NOT one customer rep told me about this detail. Second, I told them numerous times that we don't have medical records for most of 2018 since he had no health issues during that time. On top of that, our premiums have increased by 20% each year. Healthy Paws makes it so difficult to get reimbursed and denies your claim for silly reasons like "we don't have enough medical records" dating back to caveman times! They love delaying payment and trying to find if your pet has a pre-existing condition! I'm beyond disappointed and frustrated with this company!!!

Insurer: Healthy Paws

By: Jennifer Lee

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