Olivia would not rest until my questions and situation were resolved!
Olivia would not rest until my questions and situation were resolved!! She was extremely patient and reassuring that she would get to the bottom of it. And so she did! She is a very valuable employee for TRUPANION. Its not very often that you find someone with such wonderful customer service talents. Thank you
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: John
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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I love the service I receive at Trupanion.
I love the service I receive at Trupanion. Everyone is so friendly and informative. My claims are always processed in a timely manner. You always ask me how Elliott, my Chow Chow, is doing. Thank you for all you do!
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Karen
- BREED: Chow Chow
- AGE OF PET: 7 - 10
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It was so nice and reassuring speaking with Camille.
It was so nice and reassuring speaking with Camille. I appreciated her compassion and her time in explaining all of my questions. I could not recommend Trupanion more, especially as we go through a health crisis with our beloved pet. It is so comforting to know that the money can be taken out of consideration with pursuing care and treatment.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Marla
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Every representative I have ever spoken with has been extremely friendly and so helpful.
Every representative I have ever spoken with has been extremely friendly and so helpful....also, I very much appreciate your quick response with payments regarding my dog's recent surgery....
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Doris
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: Over 11 years
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Kind efficient empathetic professional person.
Kind, efficient, empathetic, professional person.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Susan
- BREED: Shetland Sheepdog
- AGE OF PET: 0 - 3
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Great staff very helpful!
Great staff, very helpful!
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Michelle
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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Camille was wonderful.
Camille was wonderful. Still skeptical as to why some fees are not paid.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Susan
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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I like the ability to talk to a human.
I like the ability to talk to a human.. I don't do any business on line..
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Ellen
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Kreanna was very helpful and friendly.
Kreanna was very helpful and friendly. She did exactly what I needed her to without trying to talk me into or out of any service. I love working with Trupanion, I have never had a poor interaction.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Amanda
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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I LOVE TRUPANION.
I LOVE TRUPANION.........THE BEST INSURANCE FOR YOUR PET!! <3
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Libby
- BREED: Pekingese
- AGE OF PET: 7 - 10
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