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Without Trupanion my dog quite literally would be gone. Max is a great dog but he has one bad habit. He eats socks. Now usually they come back one way or another but this time he got hold of my dress socks. So this time the sock got stuck in his lower bowel. I took him to the emergency vet (these things never seem to happen during regular business hours). First question from them was how was I paying. We didn’t have an emergency fund so our comes the credit card. Max needed surgery to remove the blockage or he would die. I asked the vet what happens if I can’t pay right away. She said he would be put down. At the time Max was 3 and a great dog except for this problem. Thank goodness for Trupanion. The procedure ending up costing over $3k of which we recouped almost all of it. Then the stupid dog did it again. And then a 3rd time while he still had staples from the 2nd surgery. For the 3rd surgery we had to go to Guelph university. All told, just for these procedures, we spent almost $10,000. Money we didn’t have. Yes he’s just a dog. But he is also family. Trupanion helps make difficult choices a bit easier. Max just turned 12 on Christmas Day and he is older slower and still amazing. Because of Trupanion we have had max for at least 8 more years.

We have been using Embrace and have had very positive experiences with our 8 y/o shar pei Keaton for about four years. We rescued his sister Addison last spring and added her to the policy. Although our coverage has its challenges with her past history and the pre-existing conditions of shar pei, we have been very satisfied overall with coverage, communication and even appealing several claims. The Customer Service staff and the adjusters are articulate, helpful and responsive. We explored changing carriers when we added a second dog but decided that Embrace was still the best choice and have not regretted our decision.

Excellent service every time I've had to use my trupanion pet insurance. Claim is paid directly to my vet and I have peace of mind that all I have to pay is my 10%.

I have many friends who are dog lovers and I always encourage them to buy HealthyPaws insurance for their pets. I am a firm believer of insurance and just cannot understand why every pet owner does not have it. What does a premium cost - one dinner out a month etc. Our friends just bought your insurance and I am in the process of convincing a family member. Thank you for your fantastic insurance and quality/professional employees.

My vet and not the hospital fwd the hospital bill for me. There was no reason to start the new deductible as no conclusion was drawn and the back/neck pain is an assumption. If you read the hospital report it stated that the physical exam showed no problems. Papi also walked without problems except right after leaving the hospital ( druggy?). Please review the hospital report and reconsider to correct this claim, thank you

All of my contacts with Trupanion have been exemplary. You stand by your promises, and invariably express extreme caring for the people whose pets you have insured, at times when we maybe stressed due to managing a serious condition for our pet. Thank you!

I've felt "taken" by other pet insurance policies; I feel Trupanion provides the coverage I pay for.

They where awesome, especially when waiting for an answer of approval

Pleasant & friendly

Have only had wellness visits, thankfully, for our two Labs. Embrace has responded quickly and reimbursed us for those charges. Have yet to place a claim for an illness or injury but would expect same level of service.