154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,145 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,308 reviews

4.9
Healthy Paws

10,743 reviews

4.9
Fetch

27,420 reviews

4.9
Trupanion

62,925 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 23, 2021

I am not entirely happy with this…

I am not entirely happy with this company. You never can reach a person with a question. The process takes months to work out. Your coverage is really not good. If you did not pay my recent claim I was definitely going to another company.

Insurer: Pets Best

By: Anthony

Verified December 23, 2021

Trupanion allows us to do whatever it takes without suffering the financial worries.

Trupanion has been a pleasure to work with each and every time we needed them. Our Jackson developed an allergy condition earlier in his life and has had to be on medication daily. Once a diagnosis was confirmed, they went back and applied all the previous invoices to our deductible for that condition. At 8 years of age, Jackson has been diagnosed with IMPA (immune mediated polyarthritis) and the diagnostic tests and medication would have been staggering without Trupanion. I highly recommend this company to look after the ones you love most. We’ve never had an issue in 8 years. Thank you Trupanion!❤️

Insurer: Trupanion Canada

By: Cheryl

Useful
December 23, 2021

Pets Best has been nothing but a…

Pets Best has been nothing but a positive experience. I recommend them to anyone looking for effective and user-friendly insurance.

Insurer: Pets Best

By: Ken Othman

December 23, 2021

Have had this insurance for 6 months…

Have had this insurance for 6 months and they’ve covered absolutely nothing so far even though I have full coverage for both dogs. There’s always an excuse, I’m switching over to pumpkin insurance

Insurer: Pets Best

By: aldana quiroga

December 23, 2021

It was nice to finally get my…

It was nice to finally get my reimbursement but it just took so long. I know it takes that long due to the policies. But I don’t have to like it. Otherwise that the customer service online is always good. They always give me the answers I need

Insurer: Pets Best

By: John Clericuzio

December 23, 2021

Trupanion is the best!

One of our dogs was diagnosed with diabetes and we racked up a thousand dollars worth of bills very quickly and are looking at a lifetime of care for her. I uploaded a thousand dollars worth of claims on a Tuesday evening and the payment was in my bank account on Thursday morning. She has now lost her vision due to cataracts as a complication of diabetes. If she qualifies for surgery, we will be reimbursed 90% of the bill. We lost our last dog to cancer and our medical bills for her were astronomical. I vowed we would never adopt another pet without insuring them and I'm so glad we did. Now money will never be an issue when deciding on either of our dogs' care. Our vet felt Trupanion's plan was the best so that's who we went with when we first adopted them as puppies. I've found their customer service to be excellent and their payments to be very prompt. I highly recommend them!

Insurer: Trupanion

By: Karen Burke

December 23, 2021

Excellent policy

Pets Best is reliable and they stand by their policy (no loopholes or push back on coverage). They are one of the few insurers that cover very senior dogs. My dog is 16 years old. The only criticism I have is their time to reimburse is 4-6 weeks but they communicate this upfront.

Insurer: Pets Best

By: EmilyNJ

December 23, 2021

I always have excellent result from…

I always have excellent result from Trupanion, excellent customer services, fast reimbursement. I am a vry happy customer, all 4 of my furred babies have Trupanion medical insurance for more than 10 yrs. I always get great service.

Insurer: Trupanion

By: Nam Hoang

Verified December 23, 2021

Talk to girl home phone when I first…

Talk to girl home phone when I first got the policy and very good very friendly very knowledgeable had a call back with the second question got a different girl and I got the same results as in very good very smart and very knowledgeable I have a great sense of trust because of the girls I talk to on the phone thank you

Insurer: ASPCA

By: Jim Maglio

Verified December 23, 2021

While i think its an terrific organization the time to response is poor.

While i think its an terrific organization the time to response is poor. I submitted a claim over a month ago and have not heard back. This is the second time this has happened. I have been a client for over ten years

Insurer: Trupanion

By:

Useful

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