154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 08, 2022

Trupanion is absolutely fantastic

Trupanion is such a fantastic company. The customer service is the I've ever seen. Anytime I call, I get polite, quick, and knowledgeable answers to all my questions. They process claims so fast and I've never had any issues with them refusing to cover anything. The rates are very reasonable and you don't get hit with huge increases every year. I recommend Trupanion to every pet owner I know. I will never have to compromise the level of care that my pet's receive based on what I can afford because all of them are insured with Trupanion.

Insurer: Trupanion

By: Camryn

Useful
Verified January 08, 2022

Great customer service

Great customer service, very reliable and fast. Love them!

Insurer: Pumpkin

By: customer

Verified January 08, 2022

We’ve been looking for new pet…

We’ve been looking for new pet insurance for our pets since relocating to a new state. PPI was my first choice initially, but I was a little shocked at the customer service. When I mentioned that I was considering canceling my new plan due hidden fees on an already very over-priced pet insurance. It was strongly insinuated that if money was the issue, check back when I could afford them. Easy decision: cancel. To be clear, I happily signed my very healthy, somewhat young cat up for the “Ultimate” plan (about $100/month). I canceled when I found out this “ultimate” coverage does not cover basic visits, labs, and vaccines/boosters. That plan is an additional $50/month. They should be ashamed of themselves for their customer service. Also, customers cannot adjust billing information online — you must call. They said they are looking into making things more online. This made claims and paperwork with them sound like a nightmare. Went to Pumpkin instead. Also well regarded on Trust Pilot, fully online, and a third of the cost.

Insurer: Prudent Pet

By: Christina O.

Verified January 08, 2022

Hi liked your heart felt content and…

Hi liked your heart felt content and decided to go with your company.i love my dogs and this felt good.thank you lisa cox

Insurer: ManyPets

By: Lisa Anne Cox

Verified January 08, 2022

My 1 year old Great Dane tore his ACL…

My 1 year old Great Dane tore his ACL last summer. I placed a call into Pumpkin and spoke with a very nice lady that was very empathetic and talked to me about Zeus, as I was pretty upset about him being so young and have an injury like this. She explained the process and before hanging up she said she was sending good vibes for Zeus and his surgery and healing. The end results were so easy and fast. I can't thank you guys enough and I'm so glad we chose Pumpkin Insurance.

Insurer: Pumpkin

By: Paulette Pressley

Verified January 08, 2022

I’m so glad to have chosen Pumpkin pet…

I’m so glad to have chosen Pumpkin pet insurance on my new French bulldog puppy. I did my due diligence in investigating all the available insurance companies. But by far, no insurance out there provides the level of service and coverage for my new addition. I highly recommend the peace of mind for anyone looking to provide coverage for any pet. Every representative within this organization has been compassionate and understanding when dealing with unplanned veterinarian visits. Know that decisions when confronted with pet health issues great or small. Pumpkin will be there to help when needed. Keep up the great work! LoLa (Frenchie) & Dave

Insurer: Pumpkin

By: Dave Silva

Verified January 08, 2022

Thanks Trupanion

The person who helped me answered the phone right away, and she was awesome. She was very nice and answered all my questions.Thanks Delisa!

Insurer: Trupanion

By:

Useful
Verified January 08, 2022

Trupanion has been a life saver for our pet.

Trupanion has been a life saver for our pet.

Insurer: Trupanion

By:

Useful
Verified January 08, 2022

Very fast and excellent response

Very fast and excellent response

Insurer: Trupanion

By:

Useful
Verified January 08, 2022

Wonderful sent I n scan but receipt covered some of it up.

Wonderful, sent I n scan, but receipt covered some of it up. So I had to send again. My fault

Insurer: Trupanion

By:

Useful

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