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We travel with our dogs to places like Labrador, Newfoundland, Northwest Territories and were relieved to discover ASPCA coverage was there for us when our dog got sick. Our dog has been diabetic for going on 2 years and the insurance has lessened the financial impact on our family. Only wish they covered RX dog food when there is a diagnosis that warrants it.

A friend referred this insurance company to me when i got my two new puppies. While a bit skeptical at first, I soon was won over by its excellent communication and its program of wellness. I love my dogs and the feeling of being able to provide them with what they need when they need it has made my life far better. Look at this company if you love your pets.

Our Berner was hit by a car (she has a boundary collar and was hit within our own property), and suffered some major elbow/ligament damage. Thankfully no surgery was needed. Embrace came through for us. Really, no issues or surprises. Very straightforward. 80% reimbursement after the initial deductible. Probably easier than most personal healthcare insurance companies.

This is my second claim and pets best has once again delivered. It was simple to place my claim and they paid out quick and exactly as they said. There was no guessing on my benefit amount.

I've had Embrace for my cat for 3 years now, and I'd never had an accident/illness claim until this year. All of the wellness claims have been a breeze, and I was hoping this one would be too - they didn't let me down. I sent them a pre-certification form and the estimate from the vet to see if everything would be covered and what my anticipated reimbursement would be. It took them no longer than 3 days to provide a response. When it came time to submit the claim, my vet filled out the paperwork and sent it to Embrace. Within 2 business days I had an email from Embrace saying they were beginning to process the paperwork. 2-3 days later they let me know that they've reviewed everything and let me know what I can expect to be receiving as a direct deposit. I'm very pleased with their coverage, their claims and reimbursement process, and their customer care as well.

Easy form to complete, prompt resolution. Great peace of mind.

I took my dog to the emergency vet because she had diarrhea and was lethargic. The vet did blood work that indicated some abnormal levels, so I took her to her regular vet for follow-up. Embrace initially denied my claim as being subject to a pre-existing condition exclusion because my dog had a discrete episode of diarrhea almost a year before. After extensive back and forth with the claims examiner, and a letter from my vet, I appealed the decision and they applied a partial payment to my deductible.

My experience with Pets Best has been great. I was going to try another pet insurance company but they were rude, it's a good thing I stayed with Pets Best. Also, claims are easy with very detailed explanation of the net amount. I'm very happy that having Pets Best provides me and my pet peace of mind.

The only thing is that, I would like you give me back more money

I've had nothing but positive experiences with pets best . Love the ins for my little one