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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

VERY POOR

I have had my policy for 3 years and have finally given up! This plan is a disaster! The hassles involved in submitting claims is excessive and I would estimate only 50% of mine have been approved. The last straw - they will not reimburse for medication refills unless the dog is seen by the vet (so the vet can complete their form). Chronically used medications,therefore, are not covered without significant additional cost and hassle. Don't waste your money with this plan! You would do better to pay out of pocket and will have a lot less hassle!
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

paid numerous knee surgeries

I took out this plan when my AKC registered puppy was 4 months old.They have paid for 4 knee surgeries, one tooth extraction and eye cyst removal.They have been polite on the phone as well as timely in their payments.Better than VPI I used to have with my other dog.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Thank You Thank You Thanks You

We have been having quite the run with this 11 month old puppy...With tests, food changes, meds and now surgury....But throughout it all Trupanion has been there and at least that's one less thing to worry about is not being able to afford her treatment...Thanks Trupanion
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Redbone Coonhound
  • AGE OF PET: Under a year

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1

out of 10

dishonest, slow, and misleading claim process

Got this policy from the AKC when I registered my puppy. Never received the actual paperwork outlining the limitations of the policy, but did receive a notice that there was an annual $100 deductible fee. At the end of August, my puppy had to go to the emergency vet because he was vomiting, and the bill was $186 (the vet also cleaned out his ears at the same time). I submitted the bill and the claim form by fax, not once but twice. Three weeks later they returned the form by mail, and I sent it right back by regular mail. Three weeks later, I got a letter saying they were processing the claim, and I would get a check in four weeks. When I called to ask where my check was, they said they had contacted the vet to "investigate" the claim, but that they would pay me $2.00 that had been approved. Subsequently, I called the vet to ask if he had received an inquiry, and he said he had not! I cancelled the policy by e-mail, and I have contacted the AKC. This plan is a rip-off!!!!
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Trupanion is great

Trupaion has been great since day 1 - Have submitted one claim and extremley happy with how quickly the processed it and sent me a check. Would (and have) recommended to all of my friends and family who have pets!

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1

out of 10

No customer service

I had the Wellness Plus Plan for my puppy. The only difference between the Wellness Plus and Wellness Plan is that the Wellness Plus Plan includes the cost of neutering. My puppy was neutered in the first year of cover and the vet's invoice was sent to AKC and was duly settled by them.The next year I received my renewal documents and paid the premium quoted. What I didn't realize, until the subsequent renewal, was that AKC had not downgraded my policy to the Wellness Plan since my puppy had now been neutered, they were still charging me for the Wellness Plus Plan which was no longer appropriate. When I queried this with AKC they said I had to notify them in writing that my dog had been neutered. I told them that not only did they have written confirmation from the vet, but that they had also settled the claim and were therefore well aware my dog had been neutered. AKC refused to refund the additional premium and suffice to say I immediately cancelled my policy. AKC is an arrogant and inflexible company, offering no customer service. I am now with a company who value and respect their customers. Also AKC constantly paid only a portion of my claim, as they considered the bills to be 'unreasonable'. I can't help that I live in an expensive area and in fact when you get a quote you have to enter your zip code and I'm sure your premium is adjusted accordingly. They should pay me back the full cost of my dog's care, as that is how much it costs me to provide care for him in my area.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Well Worth The Cost

Two years ago, my uninsured cat sustained some internal injuries while playing outside and the resulting operation cost me $5000. Soon after, I got Trupanion insurance and once again the unexpected happened and my cat started urinating blood for a sustained period of time. The resulting vet costs, so far $600, have been nearly completely covered thanks to my insurance. My cat is able to have access to the best medical care available without me stressing during this difficult economic time. There is no limit on the cost of an individual claim, something few other insurance companies can match. Also, I pay very little as I have no deductible and only a 10% coinsurance all at $22/month. Trupanion is by far the best pet insurance company out there and I highly recommend them. Their staff is friendly and clearly devoted towards pets and their process time is less than 1 week. Given the skyrocketing costs of healthcare, this is a no-brainer.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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9

out of 10

Excellent Service

After a horrible exprience with a previous company I switched to Trupanion and I am very pleased. Max stopped eating, vommitted and had bloody stool so I rushed him to the emergency vet 2 weekends ago, he needed IV antibiotics and was ready to go home the next morning with some antibiotic pills. His misadventure cost $660 and Trupanion is covering $460 of it, well worth the switch. (If this were my old policy the vet & I would be faxing all of the documents 3 times each, only to have it denied.) Trupanion made an unpleasant experienc, for the dog and I, much better with their prompt and fair service!

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10

out of 10

amazing pet insurance

has worked with me and has covered a lot of my pets emergencies.i would recommend this insurance hands down to anyone who has a loving companion.i own 3 chihuahuas and Trupanion has covered a lot of things such as medication,biopsies,hospital fees,etc. AMAZING! i can sleep better at night knowing my pets are in such great care if needed.

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10

out of 10

thank you

You guys are amazing. i had breezer at the vet on the weekend and on monday morning i had a reply from you stating how much I get back. It is less then 24 response. I know that when ever breezer has to go to the vet that it will not cost me my pay check as i will get money back from the insurance. You guys always respond to my vet and help with questions!! i would tell every one about you guys as it well worth the money. I spent over 5000 on an animal before and had to put them down and did not have insurance. My animals are worth so much to me and would do anything for them but knowing i have insurenace is awesome. We have isurance for our self why not for our animals they are part of our family.

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