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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
1

out of 5

Stay away...every other pet insurance company is probably better

I added a policy with the ASPCA and thought with their new policies that it was a good choice. That couldn't be further from the truth, and I have already cancelled after less than 24 hours. They called to "welcome" me to the ASPCA and I proceeded to ask them questions regarding pre-existing conditions. The representative told me that anything even not diagnosed would be considered pre-existing. I asked then, since I had a situation where a dog was diagnosed with hip dysplasia after being x-rayed for a knee problem, how I could know all of the issues my dogs had when that dog didn't have symptoms. Keep in mind that I was clear during the conversation that the dog I asked about had an accident only policy and wouldn't qualify for illness coverage. The rep then tells me they record these calls and they would refer back to this call AND review the medical records to determine if my dogs had pre-existing conditions. Her tone was accusatory and it certainly seemed like a threat to me. They refuse to review medical records and tell me what was considered pre-existing, and she just told me I could get a quote from the vet and submit it to see if I was covered. I told her I wouldn't even have anything to submit when my two dogs covered by illness and hereditary conditions didn't have issues. They indicate these calls are recorded for quality assurance when they call you or you call them. Quality is not the reason for the recording, it is to try to get out of paying in the future Which by the way makes no sense, because my dogs I was going to insure were fairly healthy. They lost out on insuring three pets that are fairly young for life. and you should be VERY careful dealing with this business. Don't let the nice reps fool you, this lady was sickeningly nice before her threat during the call.
  • INSURER: ASPCA
  • POSTED: 01/26/2018
  • BY: Sam
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Can’t say enough positive things about Embrace!

Very easy to submit claims, quick response and payment. Very knowledgeable folks and very helpful. Have sent several claims over the year.
  • INSURER: Embrace
  • POSTED: 01/26/2018
  • BY: Bev
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

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5

out of 5

Exam Fee Coverage

As you can see from my files, I just lost my one cat due to bladder problems, and now that her sister has the same problem, it very much upsets me that each time I have to take her in for an emergency type exam to see what's happening, I have to pay the $85.00 exam charge, each and every time, which has been twice already in the past couple of weeks, just for the surviving sister alone. I totally understand that exams are not covered for yearly checkups, needles, or for any non-threatening reason, but when your pet has to be rushed in for something you already have noted on her file that she suffers from, it doesn't seem fair to the pet owner, to pay out-of-pocket for this exam charge EACH AND EVERYTIME, which in my case could be a weekly occurrence. I purchased the most amount of insurance I could in order to have what I thought, would cover anything that comes along; ESPECIALLY EMERGENCIES FOR DIAGNOSED CONDITIONS. I'm on an old-age pension that doesn't go far, and this frequent additional $ 85.00 exam charge that can unexpectedly pop up anytime with her, will mean some staple I will have to go without. I don't think this is fair; especially when I adopted these two as kittens, saving them from being put to sleep due to the over population of cats. Rescued animals, or animals living with life-threatening conditions SHOULD BE COVERED.
  • INSURER: Trupanion Canada
  • POSTED: 01/26/2018
  • BY: Elaine
  • BREED: Mixed Breed Cat
  • AGE OF PET: 7 - 10

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5

out of 5

Good value for money

Excellent experience, very reassuring and good value for money
  • INSURER: Trupanion Canada
  • POSTED: 01/26/2018
  • BY: Malcolm
  • BREED: Mixed Breed Dog
  • AGE OF PET: 7 - 10

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5

out of 5

Great service!

Great service!
  • INSURER: Trupanion Canada
  • POSTED: 01/26/2018
  • BY: Bridget
  • BREED: Mixed Breed Dog
  • AGE OF PET: Over 11 years

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5

out of 5

Delightful

Rebekah was truly delightful to speak with. She was well-informed, yet extremely kind and genuine. In my opinion, she is a definite asset to Trupanion.
  • INSURER: Trupanion
  • POSTED: 01/26/2018
  • BY: Karen
  • BREED: Mixed Breed Cat
  • AGE OF PET: 7 - 10

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5

out of 5

Friendly

I always receive very friendly feed back when ever I call. They never make you feel rushed or that you are taking up to much of their time.
  • INSURER: Trupanion Canada
  • POSTED: 01/26/2018
  • BY: Betty
  • BREED: Maltese
  • AGE OF PET: 7 - 10

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5

out of 5

Super friendly

Super friendly, very helpful
  • INSURER: Trupanion
  • POSTED: 01/26/2018
  • BY: Dave
  • BREED: English Bulldog
  • AGE OF PET: 7 - 10

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5

out of 5

Easy preapproval process

Easy preapproval process
  • INSURER: Trupanion
  • POSTED: 01/26/2018
  • BY: Tracey
  • BREED: Mixed breed (Unknown size)
  • AGE OF PET: 7 - 10

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5

out of 5

AMAZED

Luckily, I haven't has to have too many dealings with Trupanion, but on the few occasions that I have, I've been AMAZED. Great customer service. I highly recommend Trupanion to anyone who'll listen. Thank you from the bottom of my heart.
  • INSURER: Trupanion Canada
  • POSTED: 01/26/2018
  • BY: Jeri
  • BREED: Goldendoodle
  • AGE OF PET: 7 - 10

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