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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

8

out of 10

leg surgery on 7 month old puppy paid

I have never had pet insurance, and have not owned a dog for many years. I compared companies and had one recommendation for Trupanion. Due to price, I went with them. My 7 month old Pembroke Corgi had a limp that had not gotten better and had a diagnosis where one of his leg bones was not growing. This meant major surgery. And I got him from a highly recommended AKC breeder. Trupanion was very quick to review and pay. They cover 90% less other visits that are not covered. It came to around 15% that was not covered. Advise to pet owners on the fence re. getting insurance. If the dog is an investment and a major part of the family, think about getting the insuracne from the first day. I thought the leg issue would be just a sprain or something- Who knew. Surgery is giving my puppy the best option for a good future.

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10

out of 10

Processed at the speed of light

I had another insurance plan for my now 7 year old Sheltie that I dropped several years ago when the premiums continued to skyrocket. Thanks to Pilchuck Clinic for recommending Trupanion! Three months after initiating this policy, my 13 month old Sheltie was hospitalized in critical care for 6-1/2 days with seriously elevated kidney values. My clinic sent the records promptly after his discharge and within a few days I was notified that the claim was processed. We never want to tell our pets that we can't take care of them because of the cost. Thanks to Trupanion, I was able to get the highest quality care for my special boy, who is now completely well!

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5

out of 10

always a reason not to cover

I discovered that Trupanion doesn't cover a vet visit unless the vet DOES something like take blood or give medicine. So, when my dog started yelping and was unable to walk in the park, the visit to the vet was not paid because the vet found nothing wrong and the dog was no longer yelping. They ignored that the vet spent a good deal of time checking my dog over from head to foot to be sure. Then they refused to pay for allergies even though no allergies have been found. The records indicated that an ear infection COULD BE a seasonal allergy so now they wont pay for any allergic conditions. In fact, they've only paid for a crisis situation when the dog suddenly started vomiting and became dehydrated and we didn't know why. This seems to be emergency only insurance although it's not supposed to be.

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10

out of 10

Paid 1st claim as promised

This was my first claim with Trupanion. I just signed up a little over a month ago and my puppy already got sick. I called Trupanion and they encouraged me to take my puppy in. I did and Trupanion quickly turned my claim around.

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9

out of 10

Thank you Trupanion!!

One week before Thanksgiving our 2 year old Mastiff became ill. Upon waking Thursday morning she was lethargic and disinterested in eating/going out. I left work early to get her to our vet. Initially they suspected an intestinal blockage per xrays. Upon doing blood work they found her red blood count was down to 9% and she needed an immediate transfusion. We rushed down to the nearest emergency care facility (an hour away) where she was diagnosed with Immune Mediated Hemolytic Anemia (IMHA). She spent the better part of ten days at the facility receiving round the clock care and numerous blood transfusions and expensive immunosuppressants. She finally began to stabilize after 8 days. My wife and I were worried that we were going to have to make the hard choice. Thank goodness we didn't. We submitted a claim of over 10k to Trupanion. They covered everything save for our $100 deductible and a 10% copay. She still has a long way to go, 6-8 month of treatment, and even then there is no guarantee that her disease won't strike again. But we feel confident that if it returns (or if another problem comes up), Trupanion will take care of us. Not only would I recommend them to anyone I know, I will never have another dog that isn't insured by Trupanion.

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1

out of 10

Trupanion Insurance is Criminal!!

I have a 3 year old lab that I insured from a puppy because I had previous problems with another dog. They have raised the premiums twice now and I have just received another notice they are increasing my premium - ALMOST DOUBLE!! My lab has had skin problems and now I can't even go to another carrier and be covered because this would be considered a pre-existing condition. It's absolutely criminal that they can get away with this and don't have to answer to anyone. They can arbitrarily decide to double my premium - I feel like I've been dealing with the black market. I would stick with a plan that offers premiums that often

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7

out of 10

Our experience

It took trupanion 10 days to process our claim. This does not include my time spent on preparing the claim and getting doctors signature as well as postal time mailing the claim to trupanion and the reimbursement check mailed to us.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Worry-Free

If you think of your pet as your child, then Trupanion will be by your side. My Maremma Sheepdog is going to be six years old and has recently gone through ACL surgery. My friends & co-workers thought I was stupid for getting insurance when Kira was six months old. The same people are now feeling stupid for judging me. If Kira lives a happy healthy 15 years, it's priceless to know that I have done everything possible to make her life great! Thanks to Trupanion, I know i've done my job as a responsible pet owner.

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10

out of 10

Amazing...

Trupanion came in handy just in time. My puppy, Bella, swallowed a chicken treat, and it got lodged in her esophagus. After seeing our regular vet, we had to take her to a specialist. The total bill was close to $1,400. Trupanion covered 90% after my deductible and sent the check just within a few days. Then, Bella bit an electric cord and had to go back to the specialist...another $700 that was covered. The claim was handled in less than 24 hours! A few days later, Bella passed away from an injury (this little puppy got into everything, but she lived a very happy and spoiled, but short life sadly). I contacted Trupanion, and they immediately canceled my policy and requested a refund of the month's premium. Although I'm completely distraught over Bella's death, I do find comfort in knowing that she received the BEST care all thanks to Trupanion, and I'm not left in debt. I highly recommend this pet insurance company, and I will use them should I decide to get another pet later in the future. I can't thank them enough for their incredible service.

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9

out of 10

Very efficient & claim processed within a week.

While on holidays, our dog sustained an injury that required hospitalization after midnight. While in hospital, x-rays, bloodwork and an ultrasound was performed and our dog was released after 18 hours. Within the next 3 days the medical report was completed and forwarded to our vet-pet insurance. The claim was substantial and required another level of review and within 5 days the claim was processed. Throughout the entire process there was excellent communication with Trupanion and we were most satisfied with the result. Over the years,Trupanion has provided excellent service, communication, and claim repayment, and we are thankful we chose this company to have our pet insured under. We would use them again for any future pets we own also.

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