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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Pet insurance paid off big time

Healthwise, my Chocolate Lab has had a very bad year so far. In May he tore the ACL in his left back leg. Surgery to repair that ran to about $3,600, of which Pet Partners paid about $2,300. Then in September, he ate part of the bed spread; including a piece about 15" * 4". He barfed up part of it, but part was still in his stomach, which required emergency surgery to the tune of about $4,500. Last week I received a check from Pet Parners for $3,000. I would prefer to spend the $60 or so a month for insurance and never have to make a claim. Buying pet insurance has turned out to be one of the smarter decisions I have ever made and Pet Parners really came through for us.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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1

out of 10

Beware of Trupanion Pet Insurance. Bait and Switch

I purchased Trupanion Pet Insurance after asking a list of questions..One was, Will Rates Increase when my pet ages? I was assured by the Trupanion that rates would never increase as my pet ages. They might have minor rate increases for all members of only 5% every year or two. Not more than that she assured me. Less than a year later Trupanion increased my rates 25%. I called Trupanion that said only people with aging pets would get rate hikes like 25% but many other members did not receive this rate hike. I am angry as Trupanion outright lied to me. Now I have been searching with the words Trupanion Complaints, and there are many Trupanion Pet Insurance Complaints. Trupanion is doing the classic Bait and Switch. Sign on a new pet owner, then when the pet ages a year, raise the rates either 25,50, 75,100, 200% and lie to the pet consumer that the Insurance Board which is paid off by Insurance Lobbyists from corporate greed to increase your insurance rate at any amount they wish, has looked at each and every pet, and lie that vet bills have increased either 25% to 200% because your pet has aged a year. Regardless of how healthy your pet is. The Trupanion Sales Agent do not tell you this when you call, or email them. And it does not state this on their Trupanion website. Beware of buying Trupanion Pet Insurance. The rate is only good for about a year, then they Bait and Switch and will increase your rates 25% to 200% as I have read on numerous complaints when

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10

out of 10

very happy that i have this ins

I'm so glad that we have insurance on Ruby..she was so sick that she needed 24 hours of care for aleast 3 days being in the hospital. I didn't care what it cost... cause i knew we had insurance on her...
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Airedale Terrier
  • AGE OF PET: Under a year

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10

out of 10

this insurance company is very helpful and process

my dog when in for a recheck and i notice him limping somewhat. Vet took x-ray. they file the claimed and i received notice from my insurance co the next day and was approved within 2 days.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Definitely worth it!!

Adopted my rescue Mischa (G.Shephard/Akita mix) @ 5 months old in January 2008 & didn't get insurance til she was over a year old. Recommend to anyone adopting or purchasing a dog to get it RIGHT AWAY. Completely worth it. About 6 months after getting the insurance, Mischa started to limp on her back right leg. After leaving it for a couple months - we did tests; x-rays & anti-inflammatories...to find out it was a partially torn CCL (ACL). Decided to use the meds to reduce inflamation & monitor. 1 year later; the limping is worse & through more tests we've found out that now both CCL's are partially torn. She will likely need a TPLO surgery to repair this in the near future. Surgery aside; we've had about $3500 in claims for the tests & meds over the past year. Not only has Trupanion done their part & covered everything they're supposed to; they're timely & keep in frequent contact via email to let you know that your claim has been received; reviewed & processed. It's great to have that information & have the claims processed so quickly. The only thing I wish I would have known (more clearly) is the coverage for hip displaysia. I wasn't aware that this was a separate coverage at the time of sign-up. Having a G.Shepherd; I definitely would have liked this option but looks like the knees are going to be the problem for this girl anyways!!

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10

out of 10

Couldn't Ask For Any Better

We had two claims for our dog. Both were addressed, processed and completed within a week we had the check in our mailbox. These people are EXEMPLARY. My personal health insurance people could learn much from Trupanion

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10

out of 10

Awesome

I was just a couple of days into a free trial when my puppy became very ill and had to be hospitalized. Trupanion paid 90% of the bill and sent a check within a couple of days of receiving the form. They were wonderful and caring about my pet throughout the process.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

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10

out of 10

Medication Coverage

My Dog is allergic to bee stings, an epipen ($105) was coveraed at 90% as per my policy. Within 1 week of faxing the claim, I had a cheque in my hand....as usual. I have never had a problem dealing with Trupanion. They pay everything they promise to pay. Only grievance is the increase in premiums (due to inflation only--not due to claims or age of pet). Very satisfied.

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10

out of 10

Excellent customer service

I appreciated the way Trupanion kept me informed of the status of my claims through email. The process was clear and quick. Thank you.

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10

out of 10

Outstanding...such comfort knowing they are there

We have had our 3 cats insured since they adopted us about 3 years ago. We have had a couple of issues, one big emergency (accidental Tylenol ingestion) and one diagnosed with what will be a long term issue (Ideopathic Hypercalcemia). Vet Insurance (Trupanion) has been there for us. No issue about the number of claims made, or decision making due to cost of treatment. No questions asked, a 90% return of diagnostic treatment & prescription costs. With every claim I have submitted I receive notice of the status and very speedy return of the covered costs within a day or two. Customer service is top notch. Deciding to insure my 3 pets with Trupanion was one of the best cat care decisions I have ever made.

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