Very pleased
as a veterinarian and as a pet owner who has had 2 pets go through significant illnesses, I have been very pleased with Trupanion's capability to deal with my questions/concerns and to quickly approve treatment for my pets and my clients 'pets
- INSURER:
Trupanion Canada
- POSTED: 01/23/2018
- BY: Dr.
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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Monthly payments
First time that my monthly payments went down. Over the last 3 or 4 or more years I was very unhappy that my payments kept going up and at that point I stated that I would not recommend Trupanion to my friends. You have gained back some of my support.
- INSURER:
Trupanion Canada
- POSTED: 01/23/2018
- BY: Diane
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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The process is easy
The process is easy and Trupanion reimburses for any approved claims very quickly. Trupanion communication is great. They let you know that a faxed claim has been received and being reviewed, as well as give a complete but simple explanation as to what benefits are being paid out after it has been reviewed
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: MARGARET
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Very pleased with your prompt,
Very pleased with your prompt, predictable service. My only, well, not a complaint just a request, itd be nice to be able to see online which parts of a vet bill are not covered and why. Thanks!
- INSURER:
Trupanion Canada
- POSTED: 01/23/2018
- BY: Viktor
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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The claims are handled quickly
The claims are handled quickly
- INSURER:
Trupanion Canada
- POSTED: 01/23/2018
- BY: Ian
- BREED: Cocker Spaniel
- AGE OF PET: 7 - 10
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Excellent service.
Excellent service. Claims very easy and fast response.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Polly
- BREED: Border Collie
- AGE OF PET: 7 - 10
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quick and detailed responses on all questions
quick and detailed responses on all questions
- INSURER:
Trupanion Canada
- POSTED: 01/23/2018
- BY: Dr.
- BREED: Singapura
- AGE OF PET: 7 - 10
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Excellent service.
Excellent service. I like being able to speak to a friendly knowledgeable representative on phone. Everyone is concerned about my pet & willing to help. Thank you.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Sally
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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It was easy.
It was easy. I uploaded 3 years of receipts. Sorry. But I wasn’t sure i would ever reach the deductible so I didn’t do it before. It was sorted and had checks in my hand in 7 days.
- INSURER:
Trupanion
- POSTED: 01/23/2018
- BY: Cynthia
- BREED: Leonberger
- AGE OF PET: 7 - 10
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