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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

8

out of 10

Pretty good for the most part

Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our claims (excluding vet exam fees). It's been a lifesaver. And they always process our claims very quickly. The one thing that prevents me from giving them a higher rating is they do not cover holistic medicine and that seems to be the only thing that's helping her (even the neurologist said he had no clue what was wrong and a holistic vet may be the answer). Chiropractic and acupuncture have helped her walk better. I just wish Trupanion covered her visits.

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9

out of 10

Peace of mind is worth the cost...

I have had Trupanion insurance on my 12 year old greyhound for about 6 months or so now. She had what appeared to be a slight seizure about 2 months ago and I took her right in to have her checked out. Our vet did a full blood work up on her (which thankfully came back as perfect) and I nervously submitted my first claim to Trupanion. After faxing the claim and her records to them I received a confirmation the very next day saying they were processing the claim. The day after that I received an email saying that the claim had been processed and the check was in the mail! I was shocked! The check indeed showed up just a few days later and I am convinced that this company is for real. The peace of mind it gives me that I have good insurance on my Sweetie Pie is worth more than I can say. Thanks Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Greyhound
  • AGE OF PET: Over 8 years

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8

out of 10

Great company that keeps it fun

Trupanion is a great company that likes to keep things fun for their customers on Facebook and interact with their customers.

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9

out of 10

Stood by my girl

They conducted a very thorough check to determine whether her injury was a pre-existing condition but once it was determined that it was not, we were reimbursed immediately.

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1

out of 10

Pet owners beware,Shame on you Trupanion...

We bought Trupanion for our puppy. When we purchased the insurance we were told should our dog get sick, 90% of all charges were covered, with NO CAP and NO LIMIT. We submitted our bill of $220. We got back $9.00 Seems VET EMERGENCY EXAMINATION was not covered. That is something no-one ever told us when we purchased the policy. SHAME ON YOU TRUPANION. Pet owners beware.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Portuguese Podengo
  • AGE OF PET: Under a year

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10

out of 10

Excellent Service

First claim made with this company. Paid claim as I expected. Did not need to figure out a schedule or any interpretation thereof. Very simple procedure with excellent follow up by company as claim proceeded thru their system. So far so good with my new pup & his new insurer.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Rhodesian Ridgeback
  • AGE OF PET: Under a year

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9

out of 10

Good customer assistance

It was a bit of a hassle to get our first claim processed, but the staff kept us updated via email. We have just been notified of our reimbursement. Thanks, Trupanion!

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10

out of 10

Smooth process and I got 90% Refund

My Olde English Bulldogge, Nabuco, started limping for no apparent reason. I took him to a specialty hospital (without a referral) where they x-rayed his front legs. The doctor found nothing was wrong with him and had a radiologist check out the x-rays and found nothing either. I thought my claim would be denied because according to 2 vets, nothing was wrong with Nabuco. But I still emailed my claim (only a claim form, Nabuco's record, invoice & receipt). In less than 10 days my claim was approved!!! The bill w/o the exam fee was $362 and Trupanion reimbursed $325.80!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Old English Bulldogge
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent Service

WOW I have been in member services for over 30 years and your employees all receive the five diamond award for service. We adopted our dog as a rescue in October 2010. In April she had a cranial ligament tear from playing at the dog park. My first call was to Trupanion. Your forms were easy to complete, your service reps were easy to talk with and we had an immediate response by e-mail and by phone. It had only been eight days after her surgery when we received our 90% refund.

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9

out of 10

Thank God for Trupanion!

I typically do not take the time write reviews. However, I had to write one because of the awesome service I received at Trupanion. This is my first experience with having pet insurance, and all I have to say is I am SO glad I got it. Some friends just don't understand why I got pet insurance for my lil guy, but believe me - if you would do anything for your dog/cat like fork out all your savings to make them better when they are ill...trust me, get pet insurance. It is a peace of mind and worth it. The cost of vet services are so expensive. Unfortunately my lil guy has gotten pretty sick in the last couple months and was diagnosed with gastroenteritis with a probable ulcer. I had to go to the vet twice and both those visits were approx. $400. I was impressed with the processing of my claims and it wasa lot faster than I expected. Once you submit your claim, Trupanion e-mails and contacts you that they received it. They also send you another notification when the claim is under review. I received my check within 2 weeks. Things I do like: Trupanion keeps you updated along the way and they are clear on the break down of costs of what they cover and if you met your deductible. My only minor complaint is that I wish they would cover the consultation/examination/recheck fees as every visit to the vet is pretty costly and this alone ranges from $50 - 60. Otherwise Trupanion cover everything else - 90% of it which is GREAT. Overall I am very satisifed with my experience with Trupan
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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