Process
I was told to use the same claim number as last time since it was the same problem and the deductible was not used up. I gave that information to the vet twice and it still did not appear on what they submitted. I do not know how to do this so it is straightened out and does not have to be repeated.
- INSURER:
Trupanion Canada
- POSTED: 01/21/2018
- BY: Andrea
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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So easy and so convenient.
So easy and so convenient.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Carolyn
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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You are very quick and efficient.
You are very quick and efficient. Your coverage is simple and easy to understand and very fair for the cost
- INSURER:
Trupanion Canada
- POSTED: 01/21/2018
- BY: HALINA
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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You are so quick to take care of my Henry!
You are so quick to take care of my Henry! I know friends that have a different pet insurance that doesnt come close to what Trupanion does for me and Henry! Thanks for always being so quick to take care of us.
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: maureena
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Claims have always been paid timely
Claims have always been paid timely and the staff is always friendly and responsive. Trupanion has been a lifesaver with Charlies asthma!
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Victoria
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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I had no trouble with my claim
I had no trouble with my claim whatsoever and when I did phone you were very courteous. Am very happy. Danny (my dog) is doing great now. Thanks for everything.
- INSURER:
Trupanion Canada
- POSTED: 01/21/2018
- BY: Barbi
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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We had to take our dog to hospital for emergency care.
We had to take our dog to hospital for emergency care. He had several tests done and was kept overnight. This all costs money and the bill was almost 1800.00. I submitted the bill. Since this was our first claim we were worrieded just how it would work. Our claim was quickly paid minus deductible, the 10%which is our portion and the vet exam which is set out in our contract. I have told several people if they get a new pup, get pet insurance right away.
- INSURER:
Trupanion Canada
- POSTED: 01/21/2018
- BY: Linda
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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very prompt processing and a thorough explanation
very prompt processing and a thorough explanation
- INSURER:
Trupanion
- POSTED: 01/21/2018
- BY: Carl
- BREED: Bearded Collie
- AGE OF PET: Over 11 years
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Would not cover French Bulldog George's surgery.
They would not cover back surgery for my French Bulldog, because he had neck spasms 4 months prior to the incident. Even after his surgeon that did his back surgery, and the vet that treated him for the neck spasms sent in documentation that said the neck issue had nothing to do with the back issue. What else can a person do when they say no, they won't cover the expense? Looking into legal action?
- INSURER:
Pets Best
- POSTED: 01/20/2018
- BY: Brend
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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