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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

Coverage so I can do the right thing.

Last winter I had to put down my beloved Mocha because she had cancer that wasn't detected until it was too late. I had decided not to investigate why she was losing weight because I could not afford to-- I have a disability and live on a fixed income. She suffered silently for weeks before I even took her to the vet. When I adopted my new dog, Leo, I vowed never to be in a situation where I couldn't aford tests. I investigated pet insurance options, Trupanion had a monthly premium and deductable combination that I could afford, and it had the most coverage--90% of actual costs. I also liked that the premiums would not go up for submitting claims or as he got older. Three months after I adopted Leo, he got a potentially cancerous growth on his paw, but this time I could tell my vet to surgically remove and biopsy it. The customer service at Trupanion was excellent. The representatives on the live chat were able to tell me that the fax of Leo's records had not been received, and I had time to have the vet resend the records the same day [the vet had misdialed.] They then called me to let me know the fax had just come through. Two days later the claims adjuster called to explain which expenses could becounted toward the claim so that I would understand why the amount I was awarded was a little diferent than what I requested. A few days later I got my check along with a clear writen explanation of benefits, just in time to pay my credit card. Leo's bioposy
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Cattle Dog
  • AGE OF PET: 1 - 8

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9

out of 10

Lifesaving

The ability to put $15,000 worth of vet care into my 3 year old Cattle Dog Whisper to save her life was amazing. I didn't have to think about whether I could afford the surgeries she needed. She has yukky elbows but for the first time in years she has a great quality of life! Thank you!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Cattle Dog
  • AGE OF PET: 1 - 8

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9

out of 10

first pet and scared

I have a standard bull terrier named Capone. One morning I went to feed him and he was not eating. Didn't think much of it. I just thought he was not hungry until two hours later he threw up. It was some fluids that came up and some white stuff. I didn't want to be one of those people who over reacts at everything and take him to the vet every come something comes up. I deciced to wait til the next morning to see if he gets better. And he did not. I took him in and the vet gave me some gastric meds for Capone cause the vet was not sure what was wrong until I gave the ok for x-rays. Money was tight at the time and could not do something of the things that the vet wanted to do. Gave the meds to Capone. A little improvement but not much. He would act the same but was still not eating and was still throwing up. I decicded to take him to another vet for a second opinion and he recommended that Itake him in to emergency. From emerg they did all these tests and found that he had a blockage in his little intestine and had to perform surgery. Aside from that they also had to take out a small 2cm section of his intestine. The bill alone for all the tests and surgery was easily over $4,000. If I hadn't sign up with Trupanion I would be in the hole 4g's. If the hospital billed Trupanion first instead of billing me I would have easily gave a 10 out of 10. Paper work and I don't get along lol. The whole pay first then submit your claim takes so long :) If the system were like a benefit
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bull Terrier
  • AGE OF PET: Under a year

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5

out of 10

not happy

I have had a less than good experience, although I was able to provide proof of a non pre existing condition claim, I later found that the 100.00 deductable, was to be charged on a condition by condition basis, not a one time deductable. This only serves to reinforce my dis trust of insurance companies. n addition the actual office call is never covered only some services. If their is a detail you miss, you are stuck. These claims by the way were only a few hundred dollars. So of my enrollment and monthly payments for six months, I received far less money than I ever paid, in It would have been better to bank it each month

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10

out of 10

this is the best insurence company ive ever seen.

If it wasent for your company many people would lose there loved ones.pets to me are like part of my family. and more so like my kids.If any thing were to happen to my jasper i would just die.but because of this wounderful company i never have to worry about that cause thell be there with me right through it all with my baby. so if your looking for the best insurence its right here thank you Trupanion.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

I'm a believer

When I first started looking into pet insurance I was very leery of the whole concept. I calculated the cost of raising a dog over an average life span and thought that perhaps the benefits of pet insurance might not outweightinsurance cost per lifetime of my pet. I am definitely one of those people that tend to think nothing would or could possibly happen to my pet, I'm responsible, he's a house dog, etc. After speaking with several old hadn pet owners (friends, my parents, friends of friends)I decided to bite the bullet. In less than a year it proved to be very helpful. My little 15 lb Ace got a cat tail stuck waaaay down his ear canal while bounding through a field with weeds twice as tall as he is. The removal cost me about $325, after submitting my claim, Trupanion reimbursed me 90% in 2 days!!! I was expecting a week. I am very pleased with the concept that they will reimburse for illness and injury and not for the cost of services you would normally incur. After all, if you didn't have it, it would cost you the same. Lastly, i want to mention that their customer service and responce time is really admirable. Typically, the online chat is friendly, quick and polite. All of my emailed inquiries were answered in a day.

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10

out of 10

Excellent response

OUr 10 year golden was diagnosed with a torn ACL. We submitted our claims and immediately recievedconfirmation that theyhad been received and were being processed. Within two weeks we received our checks. We alos recieved courteous phone calls from Trupanion to let us know that our cliams were being processed and the checks were on thier way. The service was suberb. Having insurance gave us the confidence to select the best care for our golden. She is now a puppy again walking on four legs within five weeks. Thank you trupanion,
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

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3

out of 10

74% Premium Increase

After only 1 year and a very small claim my insurance premium has increased 74%!!!! 2 months of paying this increase and they recover the cost of my entire claim. This is ridiculous!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

You are the BEST!

You people are the BEST! Our English bulldog tore her right rear ACL and you folks covered it (after deductible). As a matter of fact, when we took our bully to her orthopedist, he noticed that we were carrying a Trupanion folder and he said thank heaven we had your service because it's simply the best service out there. We could not have afforded it otherwise. Since then, I've told every pet owner I know to subscribe and invest in your product. We could not be happier. Thank you thank you for your help and support. I wish there were an 11.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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2

out of 10

Extreme Rate Increase

I am extremely disappointed in Trupanion... I did my research ahead of time, came to this site for reviews, and decided to enroll my 3 bullmastiffs under this policy. Bullmastiffs were 6 years, 8 weeks, and 7 months when I enrolled them... Up to now, I had been extremely satified with the policy... However, I was notified on each anniversary date of my bullmastiffs policies, the price increase doubled!!! My one policy was going from $55.37/mnth to $105/mnth for the same coverage.. My other 2 policies would be going from $39.54/mnth to $77.15/mth.. This is EXTREME!!! I understand the need for these companies to raise rates but this increase is WAY TOO MUCH. When speaking to a representative, I was told that I was able to adjust my deductible but the price did not come down that much... So, right now, I have moved 2 bullmastiffs to Embrace and the 3rd bullmastiff will be moved once all claims submitted have been resolved. Very disappointing.....

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