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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 22, 2022

I decided to insure my French bulldog…

I decided to insure my French bulldog puppy through fetch. It was on a whim as a friend posted that she had insurance for her dog and that everyone should have pet insurance especially for puppies. We started insurance, and we were so lucky. Within the first two months he began showing signs of airway issues. Fetch has been amazing and has saved us so much money already. You just never know when you will need insurance, and fetch has been an amazing company to work with.

Insurer: Fetch

By: Cindy Fisher

January 22, 2022

Really terrible when my dog got sick

Really terrible when my dog got sick. Wouldn’t pay us for our missed vacation as outlined in the policy because we put down, so he technically wasn’t sick when we were supposed to travel. Thought that was really gross. Our other dog has a chronic illness and every year we get a major increase in fees. Honestly not worth it just save your own money. In response to their half hearted reply. I haven already called and messaged you guys 20 times and you were insensitive and condescending.

Insurer: Fetch Canada

By: Karen Burgess

January 22, 2022

Great Insurance

Great Insurance, they have paid all my dogs claims in a timely fashion

Insurer: Fetch

By: Tracey Murray Wurzbacher

January 22, 2022

Thank goodness for Fetch

Thank goodness for Fetch! My dog is still in the ER being diagnosed and Fetch has handled all the claims quickly and easily. Their staff are friendly, empathetic and helpful. I highly recommend Fetch for your pet insurance needs!

Insurer: Fetch

By: Cynthia Catts

January 22, 2022

Excellent customer service

I have had Fetch pet insurance for almost 4 years. My Golden retriever has severe allergies and Fetch has helped me with the costly medications to keep my pet from chewing and licking herself raw. They handle all my claims in a timely manner and give excellent customer service when I need them. I highly recommend this pet plan company.

Insurer: Fetch

By: Margaret Coats

January 22, 2022

After some initial hiccups with them

After some initial hiccups with them, it has gone smoothly and pay is fast once the claims have been reviewed. Thank thank you.

Insurer: Fetch

By: Henry Jr Calderon

January 22, 2022

Company has gone downhill

I’ve been with Fetch -Petplan for over a decade but for some reason just recently they changed the way they handle claims. My dog has been very sick and I’ve had to take her to the vet a couple times a week. Fetch has a convoluted way of handling claims. One of my claims was broken down into 5 separate claims and when I did the math to see how much I should be reimbursed it was way off from what I was actually paid. I spoke to a supervisor and they also noticed mistakes so they sent it back to claims. I had to wait 4 weeks for it to be reimbursed and it still seems wrong. I called customer support and they also said it’s not clearly explained how they came up with a random number to reimburse me so she downloaded documentation on her end and emailed it to me. Now I have to download and print out all of the documentation that is not listed in my account online and try to figure out how much I should be reimbursed. It’s been a total nightmare and not what I really wanted to have been dealing with while caring for a sick elderly dog in the middle of a pandemic.

Insurer: Fetch

By: Jonathan

Verified January 22, 2022

Ease of insuring

I have not used Many Pets insurance/wellness as of yet, but the ease of signing up was encouraging. I am looking forward to the same response when I need to use it. Thank you

Insurer: ManyPets

By: Deb Bishop

January 22, 2022

Fetch has literally been a lifesaver!

If I didn’t have Fetch insurance I would not be able to care for my three senior cats as well as I am able. One has a heart murmur and sees a cardiologist every 3 to 6 months. One has two vertebrae that are pinching a nerve that caused lameness until we got him in acupuncture. All three are on various meds and now all three are getting acupuncture. Fetch has made it possible to keep all three of my kids at the best they can be for their age. Zander and Oliver are ragdolls, brothers and 19. Cleo is a tuxedo kitty we found 17 years ago. Other than the deductible there has been nothing that Fetch has not covered. The claims process is so easy. I recommend Fetch to anyone with a pet. It has literally been a lifesaver.

Insurer: Fetch

By: Penny Larson

January 22, 2022

So far everything has gone well

So far everything has gone well. No problems or red flags..

Insurer: Fetch

By: Joyce Dunn

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