Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

The Netflix of Pet Insurance Companies

I signed up for Trupanion last year. At the time they were just pushing through a massive rate increase to certain customers, yet they were still offering me a decent rate. I asked them about that and they assured me that this was an unusual occurrence and that only certain outliers were affected. Now one year later it is me getting the 50+% rate increase for no apparent reason other than the desire to soak their customers and line their own pockets. Bye bye. BTW, even before they did this I was considering switching. One of my cats had a upper respiratory infection when she was a kitten, not at all uncommon for kittens. She got some meds, and a week later got a clean bill of health. 6 months later she had a re-occurance, and Trupanion told me that all future such claims would be denied, because it was a "pre-existing condition". Really? A viral infection? Oh well, glad I'm switching to a more legit insurer. I'd urge others to do the same.

Did you find this review helpful?

Yes No
3

out of 10

Trupanion just raised my rate by 62%. 1st year

I just got a premium notice that my premium went up from $41 to $66 month. My dog is 1 year old. I had a claim for $130 paid. They told me on chat that they have not raised premiums since starting in 2008. They should raise rates of 3-4 year policy holders now, and gradually raise rates as you are with them. They lie when they told me today they don't raise rates based on age of pet or claims. I don't thing vet bills have gone up 62% since 2008. Don't get scammed by Trupanion. You will be sorry after 1st year.

Did you find this review helpful?

Yes No
10

out of 10

Compassionate Team of People

Keeva, our 4 year old Olde Victorian Bulldogge tore her cruciate a couple of years ago .. she needed a patella repair as well and her insurance covered 80 per cent ... because she is not dog friendly I used to take her out late night to potty .. two nights after she had the surgery she tried to bolt after a neighbor's dog that was passing by .. trying to restrain her with her harness, she hit her knee on the pavement .. blood shot out and at midnight I was in the emergency clinic with her .. fortunately the stitches didn't rupture but they had to sedate her to clean the area and rebandage it ... Trupanion covered the cost .. .. this past January Keeva tore her second cruciate and her other knee needed repair and the surgery was 80 % covered including the fancy haircut ... all the representatives I have spoken with have been very kind and caring ... when my daughter got her first puppy, a Chihuahua last month we insured her with Trupanion with no hesitation .. I love that they have 24 hour phone service, there is always a friendly helpful voice on the other end. Thank you Trupanion for your excellent service and genuine compassion for Keeva ..

Did you find this review helpful?

Yes No
10

out of 10

'the best investment

At a time when our family was undergoing a serious illness, my young dog, Cali became very ill. After numerous testing and finally reaching a dianosis and a five day hospital stay, Cali is on the way to recovery. Cali came home with a large bill which was 80 % covered by her insurance. It was a blessing not to worry about the cost of her care. The check came quickly with no hassles. We are grateful.
  • INSURER: AKC
  • POSTED: 08/30/2017
  • BY:
  • BREED: Irish Setter
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
1

out of 10

ABSOLUTE SHAM!

do not buy this pet insurance, have a lab that injured his knee and needed surgery- they denied it and now i have to appeal to them and to an "independent" third party vet, that gets paid by whom??? yes, trupanion, how can this vet ever be impartial?- my dog has been at the same vet for over 11 years and not one problem ever with his leg!- full documented records and still they don't want to pay and they keep delaying the appeal process so i keep paying the premium! stay away!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
1

out of 10

The worst!

I am a very unhappy with the service of Trupanion. They have just denied for the second time a claim for the amount of $800. I have had my Gordon Setter Duke for 6 months. We called Trupanion confirming if he was eligible for coverage along with our other dog and 4 cats. We were told that he had to remain healthy without illness for the first 30 days,which we understood. Of course, he got diarrhea within in first 30 days and after fecal tests were completed was diagnosed with Giardia. Again two months later Duke had diarrhea again and had different fecal tests and was then diagnosed with Clostridium. The tests, vet visit and medication were $800. Trupanion denied the claim stating that reimbursment claims are measured on symptoms not diagnosis. So if Duke every has diarrhea again, his claims would not be reimbursed because he had diarrhea within his first 30 days of the policy. I and my vet were very concerned so an appeal letter was written by my vet explaining the symptoms for the two different diagnosises. The claim was denied again. Claims should be measured on diagnosis no symptoms. Stay away from TRUPANION!

Did you find this review helpful?

Yes No
10

out of 10

Outstanding

I have a 3 1/2 month old Goldendoodle 'Georgie'.He had been experiencing diarrhea for about 5 days so I took him to his vet.Georgie needed a number of tests to be run and also needed to be put on medication. The total bill was hundreds of dollars and my claim was settled in about 1 week. The peace of mind that being with Trupanion gives me is wonderful. I never have to second guess that my dogs health can be taken care of and the speed at which my claim was handled was second to none.Thank you very much.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

If you read the policy you will get what you pay f

It really irks me to read some comments about premium costs and that the insurance dosn't pay for exam fees, teeth cleaning, shots...Did these people not read the policy. Trupanion's policy is so simply and very easy to understand. If you are looking for that type of coverage there are plans out there that cover teeth cleaning and shots and exam fees. Don't bash because you didn't read the policy. My kitty had cancer and Trupanion paid 90% of her cost with no deductible. They paid over $15,000. So what if I had to pay a couple of $50 exam fees. Big deal. Trupanion paid a whopping about and I have my kitty today because I was able to get her the best state of the art treatment due to the fact I had Trupanion paying 90%. I submitted a claim every week for over 12 weeks, never was one lost or messed up. This is a great insurance. I am so thankful to have had it. It really bothers me when people leave negative reviews because they didn't do their homework. Trupanion does exactly what they say they will do!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent Reimbursement

Mercesdes, our 10 week old great pyrenee puppy, recently got ahold of a fallen glass Christmas tree bulb and upon breaking it in her mouth swallowed the majority of the ornament. We'd gotten Trupanion for added protection, we thought we wouldn't need. All dogs can have unexpected health problems that cost a great deal of emergency vet. care, and Mercedes needed this immediately. The specialists had to do surgery on her, and there was no way we could have afforded it, but Mercedes insurance company promised to pay over 90 percent. Well, we just received notice within a month, that over $3000. worth has been covered. We are elated and very grateful. Thank You, Trupanion!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Great Pyrenees
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
7

out of 10

Pet Insurance

I was told that this is one of the best insurance plans for pets. So far it's been proved true!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review