Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

The best company I ever dealt with

Trupanion is the best company that I have ever dealt with. It's easier if I just list why:- They cover congenital issues in addition to accidents etc (I don't think the others do.) -They are incredibly fast and easy to deal with. - They pay 90% (I just paid a vet $1,800. and within a week got a check from Trupanion for $1,620.) - They communicate directly with the vet and copy me on all emails to keep me in the loop. - I just got an email from them telling me that my premium will be going DOWN this year (and this is after the claim above) As I said, the best company of any kind that I have ever dealt with!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Excellant after appeal

A little rough going to begin with, but all settled after appeal. From then on, they were excellant.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
4

out of 10

unfortunate...

I have been happy with Trupanion in the past. I have had them as an insurance provider for my boxer for about 14 months now. Unfortunately, I got an email today saying that my premium is now going to be raised 120%. This seems outrageous to me seeing as I have been carrying their most expensive insurance at almost $55.00 a month. My premium will be almost $120.00 a month. Excessive. I feel like it is some kind of scam.

Did you find this review helpful?

Yes No
10

out of 10

Trupanion, man's other best friend!!!

We have a 16 month old Australian Sheperd named Abbey. I was told about Trupanion Pet insurance by our vet when she was 8 weeks old. I reluctantly purchased Trupanion thinking they would be like every other insurance company, quick to take your payments but slow to pay a claim. Was I wrong!Abbey developed a horrific stomach infection that needed emergency surgery. The bill was $6300. Trupanion quickly sent us our reimbursement, minus the normal deductibles. I am so impressed by Trupanion, a company that stands by its word.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Best product out there - hands down

Trupantion has been supporting the care of my dog - Kalu - for around 7 months now. He is a great little pit, and has been struggling with right sided heart failure and pulmonary hypertension. This has required A LOT of diagnostic processes and A LOT of ongoing medicine, and Trupaion has been a great company to work with throughout. They really don't penalize their clients for making the right medical decisions for their animals, and that is very impressive. Thank you Trupanion!

Did you find this review helpful?

Yes No
10

out of 10

Amazing insurance company

Trupanion is truly a lifesaver. My 15 month old dog began limping badly a couple months after I took out a policy with Trupanion. He was diagnosed with severe hip dysplasia and needed operations on both of his hips. Luckily, I had paid for the hip dysplasia amendment. Thanks to Trupanion, he had his first operation three weeks ago. He will have his second surgery in a coupe of weeks. We could not have afforded to provide these operations for our dog without financial help. Trupanion has been paying 90% of all costs of this operation and we are forever grateful. Initially, they looked at all of his medical records and determined that his condition was not pre-existing. Since then, all claims we have put in have been approved in a matter of two days. Checks have come as promised and in time to pay off our credit card. The only things that I feel is lacking is that they don't pay for physical therapy. I can understand not paying for alternative medicine, but physical therapy is very needed after extreme orthopedic surgery. The price of physical therapy is out of our reach. Again, though, we are so grateful that Trupanion came to our rescue and saved our dog's life. The staff is wonderful, all angels. They are an honest company and do what they advertise without any hassle.

Did you find this review helpful?

Yes No
7

out of 10

Good, but one mistake

Good and quick service but there was an oversight when getting the claim that resulted in not getting compensated enough. However, it wads taken care of when brought to their attention.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Thanks Trupanion!! you were amazing!

Trupanion was amazing handling my puppies medical bills. I loved the face they would email me once they got the bill and then email me again letting me know everything was approved and they were mailing me the chq. Unfortunatily my puppy did not survive and passed away due to a narrow trachea. Only had him in my life for 3 weeks. they were the most amazing 3 weeks of my life with this little guy. Trupanion you were amazing and when the time is right and i get myself another puppy i will be getting my pet insurance from you!!!! thanks for the great survice!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Great service and coverage

My dog broke her leg. I faxed all the invoices for the medical expenses to Trupanion and immediately received periodic email updates on the status of my claim. The claim was approved and I received a check in the mail within one week. Trupanion has a great plan and customer service. The staff at the animal hospital also told me that Trupanion was the best plan for coverage and service.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Pomeranian
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Great Service!

My lab was limping and lethargic, turns out my Vet thought he had gotten bit by a snake. Luckily they were able to treat him and I had no concern about the cost of care and treatment because of Trupanion. Within a day I received an email saying they had received my claim and a week later I was reimbursed and all is well.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review