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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Totally Satisfied

Our cat had to have surgery for an intestinal blockage from eating strings. Trupanion quickly covered the claim, for both the surgery and a follow-up visit due to complications. Payment took about 3 weeks I think. But all we had to do was send off the paperwork, and it was approved with no questions.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Angels

I cant put into words how greatful I am for trupanion and how they gave my bonzo a second chance at life! trupanion is without a dought my dogs guardian angels!!

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10

out of 10

My cat loves Trupanion!

My husband and I adopted Bruno, a cat, last summer. We took him for his vaccines, and the vet told us about Trupanion and it first month free policy. It looked like a good deal, so we took it. The following month we took Bruno for completing his vaccines and he was diagnosed with a heart murmor. Trupanion covered ALL the expenses related to this problem and the check was mailed within days. One year later Bruno had another accident: he got inside the dryer without us realizing. He slightly fractured his pelvis, requiring Xrays and medication. Again, Trupanion covered all the expenses related to this accident immediately. I am extremely satisfied with Trupanion's service.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

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10

out of 10

Honest Company - No hidden tricks

After incurring thousands upon thousands of vet costs caring for our beloved dog who has since crossed rainbow bridge we decided not to risk an other financial setback. When we recovered from the grief and decided to adopt a dog we also got pet insurance. Knowing we could handle the expected routine well dog costs at the vet but cringed at the thought of unexpected expenses for an accident, serious or chronic illness and opted to get a policy from Trupanion. We thought as life goes we would pay monthly and never have reason to use the insurance as the last time around we really needed the protection and didn't have the insurance. Well we were right for a while and then the dog gets sick. Again the experience of our dog developing medical conditions that would require ongoing treatment and medication. Thank heavens we had the pet insurance this time. We have an excellent but expensive vet. Trupanion has been a financial lifesaver for us. Paid claims as promised. No hidden exclusions or excuses. The insurance comes with a "find my owner tag" and this service has been invaluable to us. It saved us from heart ache when the landscaping crew unexpectedly showed up and didn't secure the gate back properly. Before we knew it the dog got out. Panic was about to set in but there was Trupanion calling asking for permission to give our phone number to neighbors down the block who didn't know us but found our dog. Customer service is alway polite and helpful, filing a claim is e
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

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3

out of 10

Trupanion is Deceitful

Trupanion's web site and their phone representatives leave off what I think is critical information about their coverage. The Web site, in more than one location makes a point of saying it's important for the consumer to know what is not covered by the policy, and then it lists a few things. However, when I filed a claim for physical therapy for an injury my dog sustained, they refused to pay it saying I needed to have purchased additional coverage for that. I checked the Web site again and my notes from when I bought the policy. The person I spoke with said hip dysplasia was not covered but she never mentioned anything else. On the Web, in the section where it allows you to compare Trupanion coverage with that of other companies, it has long lists of things not covered by the others but only two things listed for Trupanion -- hip dysplasia and pre-existing conditions. Why don't they list all the things they don't cover? One woman I spoke with told me that "Well, then, the insurance wouldn't be very appealing." I'm sure she was not supposed to say that, and she soon passed me on to her supervisor who kept insisting "We're not trying to hide anything." Don't believe it. I am reporting them to our state's consumer protection agency.

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10

out of 10

Excellent Company

I did a lot of research and chose Trupanion for my dogs.6-7 months after signing up with them my 11 yr. old collapsed in the living room with a heart issue. She is now 12 and doing wonderful thanks to Trupanion and her vet clinic of course. Trupanion has paid out A LOT of money on her claims. This was the best thing I have ever done for my dogs. This could be the difference between treating and keeping your pet and having to have it PTS due to financial issues. The people are kind and responsive. In my opinion this is a great company.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: Over 8 years

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10

out of 10

Fast and fair

We used Trupanion to insure our Frenchie/Boston mix puppy. She is a very active and curious dog who also has a sensitive digestive system so we thought we better insure her to be on the safe side. The policy costs about 40$ a month but it pays 90% of claims (not including exam fees). We had to make several claims just a few months after enrolling her. She had a frightening reaction to a new topical flea and tick treatment and we spent Memorial weekend in the animal hospital. We mailed in the paperwork and Trupanion immediately emailed notification of receiving it. They also emailed the status of each claim a few days after that. We got our checks in the mail within 3 weeks. Trupanion is the first pet insurance we have ever used so we don't have a good means of objective comparison but for now, the insurance has already paid for itself! It is a relief to know that we can our dog to the vet without worrying about money.

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10

out of 10

Great Insurance

People laugh when I tell them I have pet health insurance but we laugh last!! After purchasing our first puppy who was sick every time we turned around we started looking for insurance to help cover his vet cost. Of course when we got the insurance he started to be healthy once again. Then on Christmas Day he was playing and broke a toe nail and we discovered a lump in the back of his neck. We were at the vet 3 days later and surgery was done to remove the tumor and thanks to Trupanion they covered 90% of this bill. After all was said and done we only had to pay $53.50 for his surgery instead of the full amount. Love this company and I tell everyone I can about them!!!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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2

out of 10

Watch your credit card statements!

We had Trupanion for several months and made a few claims (nothing huge, no surgeries, etc.). About 9 months after inception of the policy, I received a call from a supervisor saying that Trupanion had accidentally forgotten to charge their customers' credit cards for several months -pretty loose accounting practices (I hadn't noticed as my husband handles them). The customer service supervisor gave me the option of continuing the policy and getting those months caught up by my paying them, or cancelling the policy altogether (even though I had made claims during that period). I decided to cancel the insurance as it was very expensive for our dog $84/month, and we weren't using it much. Fast forward seven months later. Today we received seven charges (all dated the same date) on our credit card bill, each $84. I called Trupanion and they argued that I needed to repay them what they had forgotten to bill me last year. I told them about the conversation I had with the supervisor last year. I also asked them why are they are trying to charge me NOW for those months? They replied, "Our end-of-year accounting showed that we never did." So, their accounting department has made two pretty serious errors on the same account, and I'm supposed to pay for it?
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Great Pyrenees
  • AGE OF PET: 1 - 8

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10

out of 10

first experience with Trupanion Canada

I have owned several dogs over the years and my 9 year old doberman has cost me a fortune (I swear I could have put a child through university by now!). I adopted a rescue chihuahua last year, and after much research and deliberation I decided to get pet insurance for her; I recently added my second adopted rescue dog to my policy. Most of my family and friends were skeptical - so I must share my 1st Trupanion claim experience. Just before Christmas I noticed a lump on my chihuahua; the vet was quite concerned and the lump was removed via costly surgery. My vet submitted the claim form to Trupanion and within 2 weeks I recevied notice that the claim was processed. I am very impressed and quite relieved to have pet insurance for my chihuahua. My doberman was just diagnosed with cardiomyopathy ($1700) and another vet bill was overwhelming! Unfortunately, it's too late to sign him up now :-( But, if I knew then, what I know now... I highly recommend pet insurance from Trupanion; this 1st experience has been excellent. I will never be without pet insurance again - owning a pet is so expensive nowadays.

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