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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

6

out of 10

Unhappy with Yet Another Premium Increase

I have been with Trupanion (formerly VetInsurance for about 2 1/2 years. I have found their claim processing to be very timely and have never had a problem with them denying my claim. But, my premiums started at about $37/month and have gone up every year. The latest increase is from $47 to $58. And, my vet clinic has not increased their costs, so I find it hard to believe that these premium adjustments have nothing to do with either my pet aging or claims I have made.

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10

out of 10

Excellent communication on claim

We adopted an adult German Shepard from the SPCA four years ago. We hadn't purchased insurance for other pets we'd owned and had some large vet bills with our last dog so thought we'd try insurance this time just in case. We had one small claim in the first year that was settled promptly and then just before Christmas our vet said that we needed to get X-rays and tests for a heart murmur. It was pretty expensive but we swallowed, handed the credit card over, and then submitted a claim. We received an email within 48 hours advising us that the claim had been received and was being reviewed, and today, one week after we faxed it in, we received an email notification that it had been approved. We hadn't expected to hear back so quickly. It was great news.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion is wonderful!

We have a one year old Golden Doodle. When we got him, my husband and I decided to get pet insurance. After much online research and comparison shopping, we chose Trupanion with a $0 deductible and 90% coverage. It was worth the $41/month to sleep at night and not worry if something happened and we had to come up with a lot of money. Well, the worst did happen. Our puppy came down with Meningitis and had to have almost $4,000 worth of medical work done to diagnose and heal our puppy. We paid for the tests, doctor appointments and drugs and kept our fingers crossed that Trupanion would reimburse us at 90% of our costs. Upon submitting the claims, we heard from our local Trupanion rep and she informed us that we would be covered and that any other costs involved with this condition would continue to be covered in the future. We were thrilled. Trupanion has been nothing but wonderful to deal with. We are so relieved that we chose this company to insure our pet.

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1

out of 10

Trupanion premium increases

I have had Trupanion since my Lab was 8 weeks old. They signed me up at a rate of $33 a month, but within the first year they increased my premium to $45 a month. In the 2nd year of coverage they raised my premium to $51 a month. Now I have just recieved a new notice advising me my monthly rate will be $71 a month. They always claim this not because of claims history but because of higher Vet. costs. Well my Vet has not increased his rates in the last 3 years, but Trupanion has increasd my premiums by over 100%.
  • INSURER: Trupanion Canada
  • POSTED: 07/07/2021
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Back Pain, lack of energy

Rocky is a Pug Shit-zu cross who was diagnosed with IVDD by Dr Yeung here in Duncan B.C., at the Prevost Clinic. Trupanion's response was timely and totaly satisfying. Rocky is now back to his old self. Many thanks to all, and Happy Holidays!!!!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent Payout Time, Very Friendly

Submited a claim on a Thursday night, and by Monday afternoon it was paid. Very friendly phone staff.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Excellent company, timely re-imbursement.

Our bulldog puppy was having continual bladder problems (crystals to be exact). It was so bad she ended up going to the Ontario Veterinary College. Trupanion was fantastic! They paid every insurable claim within days of the claim being made.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bulldog
  • AGE OF PET: Under a year

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9

out of 10

very satisfied

My 6 yr old Golden Retriever was diagnosed with Osteosarcoma (maglignant bone cancer) of her hind left leg 2 months ago. If it wasn't for the support from trupanion pet insurance I would not have been able to give her the quality of care she is receiving. I will update this post as her treatment progresses.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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9

out of 10

Love trupanion

Trupanion has been a life saver for us. Our Great Dane Nala has had a lot of little things go wrong over the past year and without Trupanion those little things would really add up. We are so lucky we signed up when we did and it's piece of mind to know that Nala is taken care of.

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10

out of 10

An excellent investment

Our shelter-adopted, female, toy poodle mix may have ingested something toxic while a stray before being rescued by a kind, pet-loving person and taken to the Hendricks County Animal Control Shelter. We made several medical insurance claims after a pre-surgical blood test before she could be spayed showed elevated ALT liver enzymes, followed by a month of treatment with Denosyl,two subsequent blood tests, an ultrasound of her abdomen, then a liver biopsy taken during her spay surgery. The biopsied tissue was sent to the Animal Disease Diagnostic Laboratory at Purdue University for histopathologic examination. It was determined that there is "hydropic hepatocellular degeneration" in her liver "that may be the result of hypoxia as well as metabolic or toxic insults." To our relief, this is a mild condition that should not require any further treatment at this time. Trupanion handled all of our claims made for the above situation in a very timely manner and reimbursed us according to the promises made when we enrolled in their pet health insurance program. We have been more than pleased and feel that enrolling our "Princess" with this company has been one of the best investments we've made.

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