Shannon was very efficient and prompt responding to the request.
Shannon was very efficient and prompt responding to my request. In addition she followed up with more pertinent information re our policy. All on her own initiative and she was very cordial and informative.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Connie
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Good policy terms.
Good policy terms. Easy and quick claims process
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Nilia
- BREED: Poodle-Toy
- AGE OF PET: 7 - 10
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Every communication I've had with Trupanion folks has been exceptional.
Every communication I've had with Trupanion folks has been exceptional. Your reps are professional and quick to answer questions, but even better��they're kind. I will never adopt another cat without insuring her or him through you. Thank you so much for your help!
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Ms.
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Without Trupanion I would have had to sell my truck.
Without Trupanion, I would most likely have had to sell my truck to pay my vet bills. I signed up both of my dogs when they were puppies, and I've always received excellent care.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Jessica
- BREED: Olde English Bulldog
- AGE OF PET: 7 - 10
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I've been with Trupanion for several years and have filed numerous claims.
I've been with Trupanion for several years and have filed numerous claims. I have always had great customer service and they have paid the claims in accordance with the policy. I would highly recommend Trupanion to pet owners.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Rosedale
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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I have had nothing but stellar customer service from Trupanion.
I have had nothing but stellar customer service from Trupanion.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Carolyn
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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I'm sad that I can't add physical therapy to my dogs plan due to a "pre-existing condition"
I'm sad that I can't add physical therapy to my dogs plan now that she has a "pre-existing condition"; how could I have known she'd get hip dysplasia at 3 years old? I wish that some physical therapies were covered under her plan as she is in a lot of pain and I can't afford to help her.
- INSURER:
Trupanion
- POSTED: 01/29/2018
- BY: Bethany
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 7 - 10
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Prompt response to claims
Prompt response to claims
- INSURER:
Trupanion Canada
- POSTED: 01/29/2018
- BY: Caroline
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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