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Helpful 24 hrs a day
24 hr service and friendly associates. Fair prices though haven¡¦t yet submitted anything which is the true test. Would have preferred a longer trial period provided through my breeder as likely would have spent more on coverage once realized how useful it was, but was disappointed to hear that TruPanion reduced this recently.
Insurer: Trupanion Canada
By:
Always an easy experience.
Always an easy experience.
Insurer: Trupanion Canada
By:
Always very prompt.
Always very prompt.
Insurer: Trupanion Canada
By:
Every interaction I have had with Trupanion has been very positive.
Every interaction I have had with Trupanion has been very positive.
Insurer: Trupanion Canada
By:
Excellent service but high rates which keep increasing
Excellent service but high rates which keep increasing
Insurer: Trupanion Canada
By:
First time ever using insurance I had no idea what to do and the girl I spoke with was amazing!
First time ever using insurance I had no idea what to do and the girl I spoke with was amazing! She was so nice and everything was so easy to do. Very satisfied with the service and friendly customer support!
Insurer: Trupanion Canada
By:
For the outstanding service and help I received.
For the outstanding service and help I received. And the compassion.
Insurer: Trupanion Canada
By:
Great service exceptional staff!
Great service, exceptional staff!
Insurer: Trupanion Canada
By:
Fast reimbursements and consistent service
I was with PetPlan for a decade and was very happy with service. The price of policies did keep increasing though, but I think that is normal as your pet ages. Otherwise, reimbusements were fast and using either the app or website was easy. Now with Fetch, I notice reimbursements are happening even faster, which I appreciate.
Insurer: Fetch
By: Dina
Our year old puppy was sick with Gastritis.
It is such a pleasure to deal with a company that actually stands behind its' promises. Trupanion has exceeded my expectations by responding quickly to my claims without hesitation. Although this should be the norm with businesses, it very frequently is not. I appreciate dealing with an honest company.
Insurer: Trupanion
By: JOAN