207,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always been a pleasant experience.
I have had nothing but a pleasant experience with Trupanion since I first signed up about 6 or 7 years ago. Claims are always processed quickly, and thanks to Trupanion express, my vet clinic can direct bill which makes it WAY easier! If it weren't for Trupanion, I would not have been able to get emergency back surgery for my dog and give her the ability to walk again.
Insurer: Trupanion Canada
By: Vanessa
Working with Trupanion is so easy and…
Working with Trupanion is so easy and friendly. I will say that I wish you covered more of the emergency bill that we have instead of saying some of the bill was routine checks and therefore not covered. Nothing was routine about taking Angel to an Animal Hospital when she was bleeding during urination. Everything they had to do was because of this situation and should have been covered in my opinion. So in that regard I am sad because our monthly insurance payment is not inexpensive. However, like I said, Trupanion is very quick to respond and always very friendly. Submitting a claim is also super easy so thank you for that.
Insurer: Trupanion
By: Kelli
Trupanion is the best Pet insurance you…
Trupanion is the best Pet insurance you can have. I'm very happy with it.
Insurer: Trupanion
By: Pat
A+ experience
My experience with Prudent Pet was exceptional. My questions were answered sufficiently and succinctly. The customer service was friendly and I felt valued as a customer.
Insurer: Prudent Pet
By: Rocky
Healthy Paws is by far the best…
Healthy Paws is by far the best insurance experience I have ever had as an animal lover and pet parent. I know 10000% that I do not have to worry about what services I can choose for my pet because HEalthy Paws has a one plan fits all. Ill never forget after my dog's TPLO surgery which was several thousand - which they covered without any issue and SO QUICKLY!- but one thing my parent and I didn't think about was the Rehabilitation needed. We had no idea if this was covered as the animal hospital mentioned insurances having different packages and it may not be included, but Healthy Paws came through. When we inquired about rehabilitation, they said "we have one plan so pet parents do not have to worry about providing the care they want to provide" and once they said that, I knew I never needed to search for another insurance provider again. And I TELL EVERYONE I CAN about Healthy Paws. WE are on our second TPLO and same experience. FOREVER COMMITTED AND THANK YOU ALL SO MUCH FOR MAKING THIS EXPERIENCE SO WELCOMING - LIKE FAMILY <3
Insurer: Healthy Paws
By: Michelle F
Blanket Denials
Customer service is lovely! That’s it.. they hang on to one symptom to deny your claim.
Insurer: Pets Best
By: Iris
Great Service
I have submitted vet receipts for my puppy and I received an acknowledgment right away. The reimbursement was timely. I am so pleased with the response from Spot Pet Insurance.
Insurer: Spot
By: Linda Haapala
No consideration during our country's pandemic
I paid my yearly deductible but due to COVID the surgery was put over as the entire country was shut down. I was into a new year and charged a new deductible when surgery was done.
Insurer: Pets Best
By: Kimberly
Easy to file claims and processing time…
Easy to file claims and processing time is quick.
Insurer: Healthy Paws
By: Mollie
Easy to file claims and quick processing!
Very easy to file claims and upload documents/records. The turnaround in processing the claims is very quick.
Insurer: Healthy Paws
By: Mollie