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I am searching for new pet insurance. Having a 220$ DEDUCTABLE for everything that happens to her is absurd. There should be an annual DEDUCTABLE which is what I thot it was. You will shortly be loosing my clientele.

Trupanion has always treated us with fairness. When you talk to a representative, its like talking to a kind, caring person who cares about your pet.

Ease of use and excellent communication

Haily was so sweet and got my issue resolved so timely!

Fast handling/processing.

Your agent was nice, patient, friendly, sincere, and helpful.

My Emma and Olivia had Pets Best. I loved the ability to tailor the plan for them. Emma had aggressive lymphoma cancer, but I got to say yes to try to save her. My Olivia just passed away on Jan 15th. She had colon cancer and had successful surgery in Sept. She got her spark and health and weight back. I think the 13 year old heart oF this abused stray was just tired. She had her personality back. She died at home in my arms. Your insurance name fits you. You are Pets Best and Pets mama's best! Your responsiveness is great; Customer Service is awesome and policies are real. I haven’t been without a dog since 1984–so I will be a returning customer—probably soon!

Your insurance company is top shelf. never dreamed i would need it but when I did I got reimbursed right away usually within 7 to 10 days thanks for being there keep up the good work

We have had a couple claims and FIGO has handled them quickly and painlessly.

I have two Border Collies so I just Knew that at some stage in their active lives they'd be in need of surgery! Both have now had minor issues that required some vet work. Most recently Murphy needed several stitches to a cut paw. Pets Best is the Best for Pets! Easy claims process, no arguments on review. No annoying wait times to talk to someone and then the runaround - Pets Best is user friendly, customer focused, engaged, responsive and always ready with good advice. People thought I was mad buying dog insurance, but it has paid off and over the course of their (hopefully) long lives, probably will again.