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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing service.
Amazing service. Already have recommended
Insurer: Trupanion Canada
By:
Awesome response time
Awesome response time
Insurer: Trupanion Canada
By:
Claim completed by the vet in real time.
Claim completed by the vet in real time. It does not get any easier than that.
Insurer: Trupanion Canada
By:
Excellent First Impression
Great Customer Rep. Answered ALL our questions Trupanion also has great reviews as a pet insurance company.
Insurer: Trupanion Canada
By:
First claim was processed quickly.
First claim was processed quickly.
Insurer: Pumpkin
By: customer
Uncertain Start but Great overall
The base model of prepaying and hoping that you are reimbursed is really uncomfortable. We had to make quick, expensive decisions before we knew if we would be covered. Thankfully we were properly reimbursed and it ended up being a great experience after the initial discomfort.
Insurer: Embrace
By: Brady
Overall it is a quick and easy enrolling process…
Overall it is a quick and easy enrolling process. Jason was very patient and explained every question I asked. When I told him that my dog just had his annual check and everything was ok, Jason reminded me to make sure that the Vet recorded his knee checking result in order to eliminate the 6-month waiting time for any knee issues coverage.
Insurer: Fetch
By: Jenny Yan
The best customer service
The best customer service. I always get excellent service and when I have an issue they have always helped and explained to my understanding. To file a claim it is so easy and they are quick in processing it. In my opinion it is the best insurance and I highly recommend them.
Insurer: Embrace
By: linda gomez
Great Customer Service
Great Customer Service. I had to call over the phone to update my address as that's not an option online. Janelle S. was friendly, patient, and communicated steps along the way in updating my address and getting me a new quote/policy that fit my needs. They also went out of their way to go through important updates since I was a previous customer and they have some new features that will make submitting claims a breeze. Already feeling more at ease!
Insurer: Fetch
By: Cristina Teeny Caputo
Thanks Trupanion for being there for Bella.
A++ for Trupanion I don't know what I would have done without the insurance they helped with. Thanks so very much.
Insurer: Trupanion Canada
By: Cameron