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We got pet insurance for our Golden Retriever puppy and it was the best decision we could make as pet owners. Things happen. She swallowed a toy which was lodged in her stomach when she was just a puppy. She had a sliver of metal in her paw that had to be surgically removed. All within her first year. Trumpanion was always timely in their processing of our claims and our reimbursement check would come in the mail within one month of the vet procedures.

Darwin, a very large golden doodle, has a very simple rule: all toys are mine. Playing in the off-leash enclosure near our home, he greedily grabbed two balls with his gigantic jaws. As we tried to remove them (and return them to their owners) we all noticed that yet a third one seemed to be missing. It couldn't be found. We suspected he may have swallowed it in his determination not to give the toys back. We took him to the vet's for an X-ray. It showed nothing. Although we weren't convinced, his behaviour and health were completely normal, week after week. We eventually concluded our fears were groundless. Then, an astonishing 6 months later, he began vomiting and collapsed (and had lost 10 pounds from his usual 100). He was rushed to Canada West Veterinary Specialists, where the amazing surgeons found a soft, very compressible "whiffle" type toy (with holes in it for treats) was lodged in his abdomen, with lining of stomach growing into the holes. It was dire, and we were told he might not make it. But those surgeons are very skilled - they saved him, removing 20% of his stomach. He has made a full recovery. It was a horrendous couple of days...made much more bearable knowing Trupanion had our backs. I have told countless people about the advisability of pet insurance, and how fantastic the service is. We are very grateful.

Trupanion walks its talk! I hoped we would never need to use our pet insurance for Lovie , our 16 month old Bulldog ; but we did. And you know what? When I got the check in the mail from Trupanion , I knew right then why I chose Trupanion. There are no gimmicks in its policy . They want to live up to our expectations . It's a remarkable and much appreciated organization. Robert Fisher

I have read many reviews on insurance company's and I'm soo happy to have chosen trupanion. Since the day I did my first claim they have been nothing but nice. They handled my claim quickly and made sure that my dog is ok. My one yr lab mix needs hip replacement surgery and I sent in a pre approval claim and they approved us 2days later. Thanks to them my baby will be able to walk and run normally again. They were fast with reimbursement for his X-ray claims that I had to put in. They returned calls fast and stuck to their word. I highly recommend this insurance. They are the nicest And most caring people. If only we had human insurance like them. Thank you trupanion!!

My dog was diagnosed with acute Pancreatitis and the bills started to add up. Throughout my dog's illness, Trupanion never hesitated to pay a claim and they did it efficiently and without questions. I highly recommend them.

When I fax a claim into Trupanion, the response time is very fast. You receive an email within a week acknowledging the receipt of your claim and then within another week or two, you receive a confirmation of payment and the money is transferred directly into your bank account. If there are any issues or questions, they get back to you immediately. I have always found them very professional and competent. They excel in customer service.

Submitted the claim by fax on a Saturday and it was reviewed and processed by Wednesday....4 days! Awesome!

They answered all of my questions...and there were many. They addressed and resolved my claim in less than two weeks

We have an english bulldog and were told to get insurance (Trupanion was recommended by breeder) so we did. Our first dog, we had NO idea how much medical expenses would amount to. Our dog is great, but she has had eye surgery, skin infections and pnemonia several times. Trupanion has covered 90% of all of it! Payments and claims have been fast and easy, and the customer service has been kind and helpful. I would recommend this insurance company to everyone with a pet.

Having a Bulldog presents the absolute possibility of some type of health problem - from skin allergies to respiratory issues. My last Bully had the respriatory issues including pneumonia and intestinal issues.Currently my young Bully is a walking allergy. His skin condition requires regular injections, baths with prescription shampoo and conditioner twice a week, regular visits, outbreaks requiring expensive emulsions, daily allergy medication - high maintenance. After satisfying my deductible all medications and treatments continue to be paid at 90% (not the visits/evaluations). It has saved me many thousands of dollars. This does not pay for regular vet visits or normal vaccinations and boosters but the cost is very reasonable and guaranteed for the pet's lifetime (unless there is an inflationary increase - for everyone in that class)which has been quite reasonable. Dogs with lesser issues cost less. The best - I researched them all.