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In 2012, I purchased only a basic pet insurance from Trupanion for my dog, Puffy, because of his vet recommendation since he was going to be 8 years old at that time. He was so healthy with lots of energy so I did not expect anything to happen to him. In the beginning, I thought I was just wasting my money but several months later Puffy could not walk because he had dislocated disc and needed back surgery right away. Without Trupanion, I won't be able to afford the cost of his surgery which came over $9,000, and he won't be able to walk again. Trupanion saved his life. Now, he is able to stand and tries to walk on his own but still needs wheelchair and theraphy sometimes. Last month, he tried to chase our other dog and jumped from sofa. I had to take him back to his hospital the next day for check up after he did not want to walk even on his wheelchair or urinate. The hospital bill came out over $1,000 and I was really concern that Trupanion would not pay for this bill because it already paid for his surgery a year ago. But I was wrong, within a week I got my reimbursement and I was able to pay back my credit card. Trupanion not only provides the best pet insurance, but the staff also keeps contact to check how Puffy is doing. As a pet owner, I really appreciate their service and concern. So, I decided to upgrade his insurance to cover more illness. Now, I am no longer worried how I can give my Puffy the best care if he will ever get sick again. I trust Trupanion and would hi

First time claim was handled quickly and efficiently. The details of the review of the claim are clear and the notification by email of the progress was very helpful.

My 13 year old cocker got an infected wound on her back that required a series of surgeries. Thankfully, we had insurance which meant we ended up only being out of pocket about 1/3 the total cost. It really helps to know that when something happens you don't need to make a decision between doing what's right for your best friend and paying the mortgage that month! :)

Trupanion is a very effective company in delivering great customer service and assisting pet owners with the finances of taking care of a pet who has medical issues. They were prompt and efficient. Can't beat 90 percent of coverage either!

Our dog was just diagnosed with cancer. Happened very quickly, thought at first to be renal but after pathology confirmed to be sarcoma. I have had Trupanion for about 5 yrs or so. After a couple of yrs the rates went up and I was going to cancel, thinking well the premiums will come out to be the same as the cost of an illness. Well I never cancelled and sooo glad I didn't. Over 3 days we had to pay about $6000 for tests, admission to critical hosp, surgery, ICU, meds Drs fees etc. Trupanion was great. I called to be sure we were covered & they were very caring and helped immensely. Knowing we did not have to decide on care based on money really helped to focus on our dog. We submitted our papers for her care and within a week had reimbursement- amazing. We also were advised to have a pre-approval done for chemotherapy, should she need it. We did & received the quote very quickly as well. For anyone thinking of getting Trupanion, or stopping it , believe me, it is a life saver. Can't say enough about them, they helped us through a very emotional time with our Corgi & will praise them always. Thank you Trupanion!

This has been a hassle free insurance company to use. I have turned in claims and they are really fast about getting them done.

I was hesitate on which insurance to provide to my two rescues after I had lost a pet, but knew I needed some kind of catastrophic coverage. I am in AWE of how quickly, professionally and fully Trupanion covered my intial claim, and then a follow-up claim came along. Again, quickly and professionally covered. I highly recommend everyone who owns a pet, consider this to be the best coverage out there. Abby, Harry and I love Trupanion!

I don't know what we would do without Trupanion. When we first signed up, my husband and I weren't sure if pet insurance was worth it. Well, now we know it is. Our dog has ended up with numerous medical bills for various issues over the last three years. Most recently, she's had throat/stomach issues that required expensive tests. Trupanion's claims submission has been so easy to work with and their response has been so fast. We received a reimbursement check yesterday for a claim that was submitted just last week. I highly recommend Trupanion.

Doc, our 1 year old Lab mix, had an unfortunate play injury...he jumped off the couch and injured his superficial digital flexor tendon. We are so glad we had gotten Trupanion after seeing a flyer at our vet. Doc's injury required orthopedic surgery, which was pretty expensive. We were so thrilled with Trupanion for coming through on their promise and taking care of 90% of the cost of the entire injury from the first appointment to the final check up. The claim was handled in a very timely fashion and the one time I called in the person I spoke with was extremely helpful and kind. Thank you Trupanion. I am recommending you to all of my friends and family!

My 18 month old King Charles Spaniel became ill this Spring. We were not sure what the cause was, and it took our vet nearly 4 weeks to figure it out, treat her and get her healthy. I was afraid that there would be "some" kind of issue with the amount of our claim, or something that was done during the treatment period, for just "reason" that I wasn't aware of. Instead, I am happy to report that not only is my dog HEALTHY again, but Trupanion got my claim, promptly notified me via email, continued to keep me updated with detailed individual claims, and ultimately issued checks to us for nearly 90% of her expenses, minus our co-pay. I was SHOCKED that filing this claim was as easy as they said it was and that receiving payment was also as easy! Thank you Trupanion, for honoring your policy as stated and for your prompt attention and resolution to our claim!