Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

8

out of 10

Paid but it took time

Our dog had a few claims back to back, within 2 months of starting the policy. We did not do a ton of research on the insurance companies, we chose Trupanion because of the easy plans (Slide your coverage, slide your deductible). It took about a month to get the payment for the claims and they all came at once, even though the claims happened over the course of a few weeks. This was explained to be because the policy was both brand new and there were multiple claims. It was understandable and there were no problems receiving payment when it finally came. The 8/10 was solely because of the payment being 4 weeks or so, other than that Trupanion was great to deal with.

Did you find this review helpful?

Yes No
10

out of 10

Max Renal Failure Treatment

My beloved Max, a Malamute/GS mix who is approx 13.5 years was dx with Renal Failure this past July. Trupanion was Excellent! They answered every question, they were prompt, and most importantly, they were all very kind during a very difficult time. They live up to every word and beyond of what they promise.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
8

out of 10

review

The first month I sent in claim forms they were not processed, and the lady at that time (on the phone) after I called a month later, had asked "oh did you wanted them submitted" really no...i sent them to you for fun, considering you are an insurance company and I sent you receipts, what did you think you where supposed to do with them?!finally i managed to have one really helpful lady, who I am going to email my forms right after this.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Wonderful People to help me thru this Process.

Any time I have spoken to Trupanions Customer Service, they have always been Polite & Knowledgable. They have Compassion. They have never rushed you off the phone. They also offered us different solutions to a Problem we had. I would Highly Recommend this Company to my Family & Friends. Thank you for your Caring Staff & Great Service.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent

Associates are helpful and convey a true concern for your pet.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Pomeranian
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Trupanion provided coverage all approved diagnosis

Our 8m old doberman puppy experienced heart failure in May 2013. It was completely unexpected. There really were no signs prior. He was diagnosed with mitral dysplasia and atrial myopathy caused by leaky heart valves which he was born with. He was hospitalized for 6 days at a specialty hospital where he underwent around the clock care and medications. Expenses for his hospital stay and on-going doctor visits and medications were in the thousands. We are extremely fortunate we purchased coverage through Trupanion shortly after we got him. Trupanion claims department and customer service was exceptional. Initial claim took about 4 weeks because all medical history needed to be verified. Subsequent claims have been much quickly with turnaround time of 1-2 weeks. Trupanion has provided 90% coverage for all approved diagnosis & services. We highly recommend Trupanion to other pet owners and have already recommended Trupanion to our friends and family.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

True to pet insurance

Our our 13 Lhasa became very ill. He spent 5 days in the hospital with a bill of $7800. Trupanion paid the entire 90% less our $250 deductible and initial office visit of $65. We submitted our claim and received a check with 10 days before the credit card arrived. The claim service was excellent. I would recommend Trupanion to anyone seeking Pet insurance. They are excellant
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Lhasa Apso
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Amazing

I had to take my dog to dermatologist. The exams and medicine were so expensive . Trupanion were on the phone with me when I was at the vet's office and pre-approved all the visit and expenses. Leaving me happy and with no worries of a very big expense . Thank you!

Did you find this review helpful?

Yes No
10

out of 10

Trupanion

I took out pet insurance when I got my new puppy. I took out a policy that had a $50.00 deductible per claim. I have only had one claim to date and it did not qualify for reimbursement as the claim was not over the regular office visit. My total premium with tax is $64.00 per month. It seems like a lot of money but I know there will be a time when I will need this policy. I think of it as less than a take out coffee per day. Instead of paying a huge Vet bill when I will need it, I am paying is slowly over time. It is a lot less painful to pay $2.00 a day than a bill that could bankrupt you. Yes we will do anything for our beloved companions!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Old English Sheepdog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

They are awesome! I wish my insurance was as good.

They were extremely helpful when I was getting hit with these vet bills.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No

Get a quote today

Leave a review