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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

EXCELLENT - Just as advertised

We submitter 3 clames with our French Bulldog and so far, didn't run into any problems. Its just as advertised. We pay exam fee, one time deductible per condition, and everything else was covered by Trupanion (90%). Vaccinations and any preventatives are not covered. All in all, great service, fast response, pleasant over the phone - great pet insurance. Wish there was a place to upload your pets pics so that they could be featured on your profile and on the website. (current photo feature is not working). Highly recommend.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: Under a year

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10

out of 10

Mindy's Malocclusion & persistent deciduous teeth

My 6 month old Maltese “Mindy” was having issues with Malocclusion and persistent deciduous teeth. When she was spayed and micro-chipped on July 26th she had about 3/4 teeth removed but she was still having trouble and was referred to the Dental Center and had surgery on August 8th where she had 12 teeth removed and some orthodontic work to help move her canines into the right location. This would help solve soft-tissue defects from tooth contact in the floor of the mouth and the roof of the mouth (palate), and save her from future mouth injuries, periodontal disease, fractures and wear on teeth due to the teeth misalignment). This procedure was expensive but I wanted Mindy to be okay and have teeth without pain. Mindy had this surgery on August 8th and I submitted my claim on August 9th (a claim from the deciduous teeth pulled on July 26th and a claim for dental surgery the day before) on August 16th exactly one week later, I received an email from Trupanion that they will be paying 90% of the eligible bill - this was everything except for the $85 examination fee for the dental surgery; and they also sent an email about paying 90% for the eligible work completed on July 26th. Thank you Trupanion……YOU ARE THE BEST!!!!!!! I AM SO HAPPY I HAVE YOU!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: Under a year

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1

out of 10

Avoid this SCAM

They will find any excuse to avoid paying. This insurance will not cover anything above the absolute bare minimum, and their coverage policy is extremely misleading. Your pet needs surgery? Fine, if they can't find a way to somehow tie the cause of the surgery to a pre-existing condition, they will begrudgingly pay for the necessary repair - but not for anesthesia, not for IV fluids, not for anything else. Be prepared for them to find a way to avoid paying for 90% or more of your costs. Save your money and look elsewhere. The insurance policy will make you feel better until you actually need to use it.

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9

out of 10

ER VISIT

Excellent!! My dog was taken to the ER @ Angel Medical due to her eating a rock! She had to have surgery which cost me $2600. Trupanion reimbursed me for $2100!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: 1 - 8

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7

out of 10

frustrated about payment

I asked for a preapproval and it got all messed up. I think I was paid the entire amount instead of my vet receiving any. the clerks got mixed up and did not pay attention that 3 claims were really one...all day in vets - then to emergency hospital overnight - then back to vet the next day. one event. seemed to confuse them greatly...i'm sure this happens a lot. they are still working on this option to have preapproval, and they need to work out the kinks. even with several emails, I still think this one is a mess. I want to be sure my vet was paid and I get my part only. I still don't know as my vet owner is out of town and only they know if they got the electronic transfer unless trupanion tells me they paid them which...after 1 week, i'm still waiting for the answer.

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4

out of 10

Beware if you have a large claim…..

I was quite happy over the years with Trupanion. Had a few small claims; nothing big. Until last month. Over the course of 2 hours, my dog became paralyzed in his back legs, due to a completely ruptured disc. Immediate spine surgery was needed, which was successful. So what do they do? Raise my monthly premiums by 37%. Shame on them. I also had to submit my claim 3 times, because "they never received it".

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10

out of 10

Peace of mind

My dog Kong Kong swallowed a bone and it was too large to pass through the esophagus (throat). Without hesitation, we took him to the vet and ER later to had the bone removed. My wife and I are very please that we have Kong Kong insured under Trupanion. Not only it covered 90% of the vet costs, but most importantly- peace of mind at all time.

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10

out of 10

GREAT

I find that the insurance company is wonderful. My vet sends in the claim and within a couple of days I hear from Trupanion about the claim. The people from the insurance are great. They answer my question and I hear kindness in the their voices when we talk about my kittens. I feel very happy when I deal with Trupanion.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Longhair
  • AGE OF PET: Under a year

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10

out of 10

Sierra

Always on time with getting back to us, excellent at keeping us up to date on claim progress, extremely timely throughout process.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: 1 - 8

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10

out of 10

Great customer service .

Trupanion has given quick, efficient and caring customer service. Their reimbursement arrived much more quickly than I anticipated. They return calls and emails almost immediately. I have been very satisfied with this company. They are always easy to work with and helpful.

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