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Provides excellent coverage and very quickly reviews and settles submitted claims

We had our 100lb dog tear his ACLU and needed surgery to reconstruct it. We are a young family and the cost of the surgery would have been impossible it hour Trupanion. We found out on a Friday he needed the surgery and they needed to get it done quickly so he was scheduled for surgery the following Wednesday. With such little time there was no way to pre plan the claim and we had to pay out of pocket first and then wait for the reimbursement. The call centre staff at Trupanion were amazing. I talked with them multiple times and let them know our situation and they went above and beyond to do everything they could to make sure they had all the information they needed so they could process the claim quickly for us and get us the reimbursement as fast as possible. I was so great full for all their help and understanding. We had our cheques in hand 2 weeks later. Amazing!

My Kobie became very I'll with diarrhea and commuting and I took him to the animal ER. The total bill was $402 and after my deductible of $50, Trupanion sent a check in the amount of $250 to cover a good percentage of the bill. Everything that isn't a pre-existing condition is generally covered! The only thing that isn't covered is the office visit fees and the 10% that is required (the policy is 90/10 coverage). I'm happy with the outcome and feel that this is the best insurance provider I could find :-) I have filed 3 claims and all have been taken care of efficiently!

Can't say enough about the convenience of Trupanion. I have a no-deductible policy, so when my maltipoo developed a respiratory infection and needed to undergo x-rays and a precautionary EKG, I could focus on getting him the best care possible. Submitting the claim was easy, and, after Trupanion called my vet to get his medical history, they quickly approved the claim and reimbursed me 90% of my out-of-pocket expenses.

A trip to our usual vets, an injection, medication and a referral to a specialist meant that the cost of veterinary care really mounted up for our 8 month old puppy recently. Thankfully we took Insurance out with Trupanion when we first adopted Poppy and Trupanion very quickly informed us that the insurance covered part of the treatment, which was very welcomed. The claims team at Trupanion dealt with our claims efficiently and kept us informed of every step of the process. Also any time I call Trupanion & fins the staff member I speak with very polite and helpful. I would recommend these insurers to other pet owners.

Our 6 month old Bernese Mtn dog suffered a fractured Tibial crest. Surgery was required and performed successfully. Try anion was in touch with ud from the start. Payments were made very timely and coverage was as listed. I would not be without it

Trupanion has been fantastic!! My Dog, Preston has had a lot of health problems. There was about a year and a half when he was in the vet almost every 2 weeks!! Trupanion never denied any of my claims and they were all processed in a timely manner. They also gave me pre approval for Preston's major surgery. It was a really hard time, and very stressful, but it made me feel better knowing I could depend on Trupanion to help me out!

I was skeptical when I read that Trupsnion would cover 90% of all medical costs. I read the plan in full and decided to sign up. I started immediately when I got my puppy and I amVERY thankful I did. Just after his first birthday, he got a hold of a highly toxic medication. The bills added up quick. We ended up with over $3000 in medical bills. Trupanion came through. No questions asked, they covered exactly what they said they would. I HIGHLY recommend Trupanion. 90% coverage is huge! Read carefully though to understand what us covered (no pre-existing conditions, initial consults...) Even the Trupanion staff was kind and helpful.

My dog required multiple tests and exams to determine the cause of a leg injury. The claim was dealt with quickly, directly through my vet and there was no hassle. Considering that this will be an ongoing issue with my dog until she is old enough to have surgery to correct the problem, I know that the future claims will be dealt with quickly and easily which provides me peace of mind.

Claim process from start to finish was handled expediently and thoroughly. Everything about the company was great.