154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 31, 2022

Trupanion is amazing

Trupanion is amazing. Their communication is quick. They review claims fast and payment is made in a few days. I am super happy with this plan.

Insurer: Trupanion

By: Tricia Hahlen

January 31, 2022

UPDATE

First claim has already been more work than I need in my life. Sent medicals now twice then called to follow up. Still requesting same documents and info that has been sent! They actually want me to follow up again for a fourth time on a simple claim. I can’t even! It’s now March and I still have not received repayment for my cats visit in January. They keep claiming they are missing documents which have been sent already. They run you in circles.

Insurer: Fetch

By: RK

January 31, 2022

I have 3 dogs

I have 3 dogs. My oldest had to have her ACL repair shortly after we purchased the policy with the addition of our Poodle. In a short 6 months, the benefit of the policy was clear! Our lab's surgery would have put us deeply in debt (there was no doubt we would repair it), but Trupanion made that a much more comfortable situation for us. Fast forward two years and our Poodle is experiencing all of the signs of Addison's Disease but not the positive test to confirm Addison's. We have been to three specialists, an emergency vet, and our own vet dozens of times over the last four months since this all started. For the first month, two weeks were spent with his vet receiving fluids by IV, the second visit to the specialist resulted in the insertion of a feeding tube, and all of his food is now prescription food. This doesnt include the never-ending testing to try to figure out what is happening, or the constant medications that he takes. Without Trupanion to help support his medical care, we would be drowning in his medical support and would be facing horrible choices because of the costs. If you have never considered medical coverage for your pets, I strongly suggest you start. And if you are considering coverage and are on the fence about what provider to use, I can't recommend Trupanion strongly enough. The claims process is easy, and the approval process is fast. They have paid the claim before my credit card payment is due over and over again.

Insurer: Trupanion

By: Kristina Smith

January 31, 2022

Have had Trupanion for years with…

Have had Trupanion for years with multiple dogs . Have always been satisfied . They don't always cover everything but explain why certain things are denied. They also cover things i did not think would be covered. they keep in constant contact and website is easy and streamlined .

Insurer: Trupanion

By: John Moccio

Verified January 31, 2022

Useless Insurance-- Does Not Pay For Anything

i'm done using Trupanion. They do not pay for anything. They do not cover annual exam, vaccines, i don't even know what type of visits and ailments they cost. if my pet has upper respiratory symptoms, they refuse to cover because the first time i brought him in to see a vet, he was sneezing. and they would not cover dental procedure because upon first examination he had tarter in his teeth. then recently I brought him to pet ER for UTI symptoms. I paid $414 and the insurance claim payout from Trupanion was on $13. What an insult. After Tiger's bladder stone surgery I'm going to have to switch insurance.

Insurer: Trupanion

By: Celes

Useful
January 31, 2022

Embrace exceeded my expectations

Thank you Embrace, you made my first time claim easy to file. Customer Service, prompt updates to keep me advised, explanation of what would be covered was easily understood. Payments sent with no issue at all. Thank you, I would recommend Embrace to all my friends with pets.

Insurer: Embrace

By: Maureen

Useful
Verified January 31, 2022

I was disappointed that my dog was bite…

I was disappointed that my dog was bite by a snake or stung by a wasp. She had to be rushed to the veterinarian. Figo would not pay any portion of the visit. Or provide an explanation of why a percentage was not paid.

Insurer: Figo

By: customer

Verified January 31, 2022

We adopted our dog in May of 2015 and we have been with Trupanion until our precious dog passed due to sarcoma on January 25 2022.

We adopted our dog in May of 2015 and we have been with Trupanion until our precious dog passed due to sarcoma on January 25, 2022. Trupanion has always responded very quickly to any claims we submitted. They are very expert and friendly whenever I have contacted them with a question. I wouldn¡¦t use any other insurance company for any future pet other than Trupanion. They are the best.

Insurer: Trupanion

By:

Useful
Verified January 31, 2022

You respond quickly to any claim I have submitted and anytime I have called with an issue or question your representatives have been very kind and helpful.

You respond quickly to any claim I have submitted, and anytime I have called with an issue or question, your representatives have been very kind and helpful.

Insurer: Trupanion

By:

Useful
Verified January 31, 2022

Your representative was kind and knowledgeable.

Your representative was kind and knowledgeable. Plus you allow pets to come to work.

Insurer: Trupanion

By:

Useful

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