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Talking with the representative gave me good insight about the business and what is offered.
Talking with the representative gave me good insight about the business and what is offered.
Insurer: Trupanion
By:
The call was picked up quickly and all of my questions were answered.
The call was picked up quickly and all of my questions were answered.
Insurer: Trupanion
By:
The customer service rep Drew literally took my call within 30 seconds--no prolonged wait and not a lengthy navigation of the phone tree.
The customer service rep Drew literally took my call within 30 seconds--no prolonged wait and not a lengthy navigation of the phone tree. More importantly, Drew literally guided me step-by-step through my first claims request. It was a refreshing experience to say the least.
Insurer: Trupanion
By:
The insurance is outstanding and the staff are awesome.
The insurance is outstanding and the staff are awesome.
Insurer: Trupanion
By:
The person who helped me was very helpful and compassionate!
The person who helped me was very helpful and compassionate!
Insurer: Trupanion
By:
Trupanion is always helpful and caring.
Trupanion is always helpful and caring. Thank you for all your support.
Insurer: Trupanion
By:
Trupanion is the best insurance out there.
Trupanion is the best insurance out there. Thanks TomL
Insurer: Trupanion
By:
Trupanion responds in a timely manner when processing claims.
Trupanion responds in a timely manner when processing claims.
Insurer: Trupanion
By:
Uploading claims is very simple and the response time is very fast.
Uploading claims is very simple and the response time is very fast.
Insurer: Trupanion
By:
Very efficient and timely the only piece that I find difficult to understand is that the most important part of finding out what the pets problem is is the exam and not even a portion of the exam is covered.
Very efficient and timely, the only piece that I find difficult to understand is that the most important part of finding out what the pets problem is, is the exam and not even a portion of the exam is covered.
Insurer: Trupanion
By: