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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Better insurance than any I've ever had for myself

We sadly acquired a puppy that developed a severe deformity. To get a diagnosis it took multiple x-rays, ultrasounds and MRIs. Needless to say this was several thousand dollars of tests, and now ongoing treatment and rehab. Trupanion paid just as the contract we signed said they would. Everything has been reimbursed at 90 percent and in a timely manner. I wish my personal insurance paid this well ! I would highly recommend Trupanion to all pet owners. Best to buy when your puppy or kitten is young, then there is no question about a pre existing condition...really a fantastic company!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Australian Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Responsive. Caring. Fast claims processing.

Our 2nd claim. Our dog was diagnosed with bladder stones and needed surgery. I submitted a pre authorization request for a Monday surgery at 5pm central time on a Friday night and had a phone call and approval by 8pm. Fabulous. They worked with our vet to get all the required records and receipts and our checks arrived within a week. I received phonecalls, well wishes and even a follow up call to ask how she was doing after surgery. My dog is my baby, and having her sick and in surgery was traumatic enough for me. The one bright light was knowing Trupanion was there for us and the caring and responsive attention they gave to us. The entire process was seamless from start to finish. I enthusiastically recommend them to anyone and give them my thanks for taking such good care of Bea.

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9

out of 10

So far so good....

Have had a positive experience with Trupanion. Only glitch was trying to obtain old medical records on my cat from the vet and Trupanion getting ready to cancel claim due to non-receipt. Everything worked out-waiting for first reimbursement to arrive.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siamese
  • AGE OF PET: Over 8 years

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10

out of 10

Awesome...very good services

Hi, Trupanion has been there for us every step of the way with Ginger's illness and has been a life safer...literally for Ginger, without it Ginger would not be with us due to the cost of the medical care.

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10

out of 10

So very glad I purchased Trupanion!

My cavapoo injured her knee at six months playing at a doggie daycare. Trupanion was amazing in their response time and ease of claim. Don't put the insurance off!

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1

out of 10

Bulldog surgery to remove bladder stones

Trupanion has the best customer service and claims processing. They took all the stress out of our veterinary bill by having the claim completed in less than a week. All questions were answered and many followups were made. No need to look anywhere else for pet insurance.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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1

out of 10

TERRIBLE CUSTOMER SERVICE

HAD A CLAIM THAT WAS SUBMITTED AND INSURANCE WAS IN FORCE AT THE TIME. NOW COMPANY DRAGGING THEIR FEET TO NOT PAY THE CLAIM BECAUSE I LET THE PET INSURANCE LAPSE.TOLD THEM WHY SHOULD I CONTINUE PAYING THEM WHEN THEY CANT PAY A CLAIM ALREADY IN THE SYSTEM. THEY ARE ILLEGALLY TRYING TO FORCE PEOPLE TO PAY AND THREATING THEM WITH HIGHER PREMIUMS AND THEN CALLING THE PRIOR CLAIM A PREEXISTING CONDITION WHICH WONT BE COVERED. tHEY JUST WANT TO COLLECT THE PREMIUMS AND THEM DRAG IT OUT FOR THE CONSUMER. $126.00 CLAIM. PEOPLE INSURE YOURSELF. ABOUT 2 MONTHS LATER STILL PLAYING GAMES.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Great service

Great service in processing our claim. Very caring in messages received from this company.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: Over 8 years

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8

out of 10

Good

This was our first claim and it was done very quickly. It didn't cover as much as I thought it would but I was way better than paying the actual price
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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3

out of 10

Very Slow Response Time

When I signed up for Trupanion, I was told it takes 48 hours to receive claims. I have emailed my claims every time, and they don't mark them received for over a week. Their excuse in the beginning was that it's summer and they have a lot of claims they are backed up on, now it's fall and they say they have a lot of emailed claims to go through. It's been over 3 weeks and my claim still has not been processed. And I was told that you do not need a new claim form if it's for the same condition, if it has been claimed before, and every time I turn in a receipt for the same condition, they end up faxing a new claim form for my vet to fill out again. Tons of paperwork to keep up with. I am lucky my vet is so great and always willing to help me get some money back.

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