The best pet insurance you can get
I've had the insurance for 15 years. I've always been pleased with the customer service and they refunds. Direct deposit. The only complaint I would have is it takes about 3-4 weeks to get the refund. But they are wonderful. I highly recommend the insurance
- INSURER:
ASPCA
- POSTED: 03/02/2018
- BY: Kathy
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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So thankful for Embrace!
Bought insurance when our now 9yr old cavachon was a puppy. Never had to use it until she tore her ACL and required TPLO surgery. Embrace has been WONDERFUL to work with and claims are effortless. And...both our vet and the hospital that did her surgery said Embrace is a great company! I'm recommending them to everyone!
- INSURER:
Embrace
- POSTED: 03/02/2018
- BY: Gwen
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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Best customer service
Outstanding customer service. Fast online claim as fast payment!
- INSURER:
ASPCA
- POSTED: 03/02/2018
- BY: Patricia
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Responsive & Caring Customer Service with Quick Claim Turnaround Time
We adopted our Boston Terrier at middle age. Within the first few months, we got Embrace insurance for her. A few months after acquiring the insurance, she was diagnosed with anemia and Gastrointestinal disease. Embrace insurance has covered all of her claims, and they have had rapid turnaround time in reviewing her claims and reimbursing us. Having Embrace's excellent customer service and response time has made dealing with our dog's illness easier and less stressful. Embrace also had no problem with us taking our dog to be evaluated by three different veterinarians to ensure she was getting the best possible diagnosis and treatment.
- INSURER:
Embrace
- POSTED: 03/02/2018
- BY: Emily
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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sells you the most expensive policy and then claims you exceed limits when you need insurance
Your supervisor Jennifer told me she couldn't hear me and would call right back after we had been
on the phone. She never called back.
I am distressed that you have not paid anything on the last claims I submitted saying we were over
the limit. Is that because Baci died?
I also asked if you needed more information from the hospital as you did once before and I requested
you review claim # ending 3128 for which you also paid nothing. Did you need any more info on that
claim? I cannot tell you how disappointed I am with you as a client since 2008 and before that VIP
- INSURER:
Nationwide
- POSTED: 03/02/2018
- BY: barbara
- BREED: Italian Spinone
- AGE OF PET: Over 11 years
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So glad I got Embrace!
I was on the fence about whether it would be worth it to get pet insurance for our new puppy. I finally made the decision to go with Embrace, and it was the best decision. It was very easy to submit a claim, when I had a question it was answered promptly by their wonderful customer service agent, and I received payment on my claim very quickly. Definitely worth it!
- INSURER:
Embrace
- POSTED: 03/02/2018
- BY: Nicole
- BREED: Pug
- AGE OF PET: 0 - 3
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Very Customer Oriented
We have had Embrace for 3 years and have had 2 dogs covered. This insurance company is extremely fair in their reimbursement, and their process is easy and fairly quick. I have only had to call once, but that was just for information, and the person i spoke to was extremely courteous and helpful. Would highly recommend this company.
- INSURER:
Embrace
- POSTED: 03/02/2018
- BY: Ron
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Amazing and timely claim review.
My dog has been insured for years and I've never actually had to use it. Until I did. My 8 year old pup had an acute onset of a very serious condition and was in the hospital twice for over a week total. I submitted the claims, which were nearly $10,000 in total, and they were reviewed very quickly. Her illness was covered and Embrace sent me the reimbursement check within two weeks.
- INSURER:
Embrace
- POSTED: 03/02/2018
- BY: Abby
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Trupanion is the best !
I highly recommend Trupanion. It is extremely easy to file claims plus the fact your Vet can submit invoices to Trupanion for you is fantastic. You will not regret having Trupanion pet insurance coverage as it will give you peace of mind if your pet has an issue. Their coverage is great.
- INSURER:
Trupanion
- POSTED: 03/02/2018
- BY: Nancy
- BREED: Dachshund
- AGE OF PET: Over 11 years
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