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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent service

Our little dog developed cataracts in both eyes and became completely blind. Had cataract surgery in one eye and her eyesight is back in same. Submitted claim and received very a prompt positive response and a check shortly thereafter. Very happy with Trupanion.

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10

out of 10

Very fast, great coverage!

I submitted my dog's claim and the next day Trupanion sent me a detailed email telling me how much they covered and what I should be expecting. I love that they cover 90% and I'm happy I have $0 deductible. It totally takes the stress out of worrying about finances and lets me focus on making the best medical decisions for my dog.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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1

out of 10

I am paying premiums for nothing!

I have been with trupanion for a year and am very disappointed. I submitted a claim for a laceration on my cat's leg, they delayed payment for weeks by asking for the same information that had been submitted previously. Then they denied sedation coverage because the cat "demonstrated behavioral issues prior to the policy inception"...really?? that is absurd! I am canceling my coverage.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

The Best

Oh where do I begin. Well first of all, the reason why I chose trupanion is because I have a sharpei mix breed. A lot of insurance companies DO NOT insure sharpeis or mix breed so please make sure you read their fine prints. My dog was diagnosed with a nerve disorder around December 2011. He needed to get a muscle and nerve biopsy to determine the cause and that totalled more than $2500! And yes, trupanion covered 90% of that minus the detuctible and the exam fee. This was my first claim and it took a couple weeks to get processed because my vet was taking their time sending in his files. Around January, he came down with pnemonia (also diagnosed with megaesophagus) and was hospitalized for more than 5 days. Again, $2500 + vet bills that trupanion covered. During this incident, I got a pre-approval within 2 hours after he was admitted which gave me complete peace of mind. When he was discharged, the doctor suggested for him to eat prescription food which trupanion covered 50%. Around March, he received custom braces to aid the instability on his rear legs, $1000 and trupanion covered 90% of that, so you can do the math. I've sent them many claims (under 10 grand i would estimate) and not one has been denied. My premium has gone up just a couple bucks since enrolling my dog and with the new added benefits you simply can't go wrong. Please insure your pet. Like myself, you never know what can happen and the last thing you want is to make a decision between mone
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Great!

This company is very effcient and great to work with! They are there to help you with what you need and you can tell they truly care for your pet!

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8

out of 10

Claim denied/overturned

Madison my tea cup Maltipoo needed an operation. At first, Trupanion thought it was a Hip issue and I didn't have it covered. After a letter and call from my Vet explaining it was completely different the claims were overturned and was accepted . It was a hassle but at the last minute came out ok.

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10

out of 10

Trupanion is awesome!

Trupanion has been amazing. Once I faxed my claim they replied with and email within 24 hours confirming they had received an were processing my claim. Then I had follow up emails advising me the stage my claim was in and then a final email letting me know what they were reembursing me for and that the cheques had been mailed. I now have set up direct deposit so that any future claims will be directly deposited into my bank account. They are friendly, caring, efficient, and fast. I was very impressed.

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9

out of 10

Performed as promised

Trupanion did not look for loopholes and paid per their schedule as promised.

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5

out of 10

Rates increasing

I bought pet insurance when we got our Rotweiler 9 yars ago. I purchased from VetInsurance, was told that there was no dedutible and that my rates would not increase. The company was sold to Ing Bank and then to Trupanion. Since they have taken over the policies my rate I creases every year. The only way to keep it at what I had originally contracted for was to apply a deductible, this is after I decided to cancel and I received a huge sob story about why I should keep it. They play to the owners heart strings. Last month I get another email that my rates are increasing again!!! Told them I was cancelling, keep getting emails pulling at heart strings again. They do not look at the breed or life expectancy. Rotties lifespan is 9-10 years, my boy is almost 9 and at this point all any pet owner should be thinking is that you are going to do the best for friend that you can and that means they don't suffer and you don't do anything to keep them alive because you don't want to lose them. Been through this with my first Rottie, she died of osteo sarcoma, made her comfortable and let her go. Be careful with these companies, it is insurance after all and they like money. 2 claims in almost 9 years, do the math as to how much you are paying. Put it in a separate bank account for your pets care. Not saying Trupanion is not a good company, but this constant increase of rates and then trying to make you feel guilty for cancelling is frustrating. Filled out the claim detail
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Over 8 years

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9

out of 10

surgery

My dog fractured her humorous bone. Within 2-3 weeks I received a check in the mail.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: King Charles Spaniel
  • AGE OF PET: 1 - 8

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