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My kitten is only 9 months old and by far I am very grateful that I have Trupanion to help take care of my kitten. She had a post op complication that with the help of this team she got back on her feet very fast. Her most resent claim was for what we think was URV. Because I caught it very early we were able to get her back to her troublesome shinnanigans fast. So great to have a happy healthy kitten :)

This is truly an exceptional company. I seldom write reviews, but I do go out of my way to recommend Trupanion to other pet owners. I have had two pets insured with them for a few years now, and they have had some complicated problems. Trupanion has always been fair, and they do what they say they will do. The policy terms are straight-forward and easy to understand. When I have had questions or concerns, the representatives have consistently been kind, understanding and helpful. I believe this is a company that really wants to provide a worthwhile service.

Very prompt processing of claims and easy to submit claims by having vet fax claim form.

My boy was diagnosed with nose cancer if it wasn't for Trupanion I wouldn't have been able to save him. Trupanion customer service team are very caring and claims were paid amazingly fast.

I am a long time owner of large dogs (Newfoundlands) and have resisted pet insurance despite enormous medical bills because I could never find people who used insurance that were pleased. I recently got a puppy and my vet convinced me that Trupanion was worth a serious look. So far so good they are responsive, good communicators and for the first three months I have saved far more than the premium I'm paying for a zero deductible. I'm satisfied

This is long overdue. I can't thank Trupanion enough for their level of caring, fast payments, and helpful customer service. This pet insurance is the very best. I almost didn't get pet insurance thinking it would be a waste of money. I was so wrong. I adopted a terrier mix from a shelter in June 2013. In October 2013, he got into something and was poisoned. He required a blood transfusion and a pet hospital stay. I would not have been able to afford the care he needed so I am thankful every day I see our dog that I chose to get Trupanion insurance. They were recommended to me from a friend and I can see why. They have top notch customer service and I always felt they cared about what happened to our dog. They are incredible and I highly recommend them. Thank you Trupanion for enabling us to get the care needed for our puppy to survive that horrible ordeal.

my dog has a diarrhea after a vaccine shot, so i took her too a vet. it costed me $109 and trupanion gave me 90% of the claim. Great.

Things are progressing smoothly and Savannah is holding her own.

I purchased Trupanion 3 years ago when I adopted Annabelle at 8 weeks old. This was my first claim submission. I had two invoices from two vet clinics; one Annabelle's regular vet and one an Emergency animal hospital (on a Sunday. The claims process was very simple - a single page form and copy of invoice. Best part, I didn't have to get either claim form signed by anyone! I submitted both claims on Monday, June 30th and received payment on Saturday, July 5th! Very impressed by the quick payment - especially with this being my first claim. I'm VERY HAPPY with Trupanion!!

overall very thorough and no problems with the claim