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Trupanion has always paid my claims in a timely manner & have yet to decline anything that I have submitted. By far the best pet insurance company that I have worked with, & as a veterinary practice manager I have worked with many. I highly recommend them!

My Puggle Duncan needed surgery to repair a disc in his back. Trupanion acted very quickly so that I could get pre approval for an MRI and surgery. Thankfully my Duncan is no longer in pain, and is getting stronger every day. The nice people at Trupanion were very gentle, caring and sensitive to my needs. I received reimbursement via direct deposit within a week.

Doing good now, have received $1110 of the 2427 claim so far.

Best money I have ever spent.

Trupanion is the BEST pet insurance I have ever worked with. My dog Rio got a hold of a bottle with Buclafen in it and ate all the pills in there. The overdose was enough for kill a large dog and my 7 pound Chihuahua was rushed to the hospital in cared for for 20 days. The medical bills included many nights in ICU, dialyses, and all the treatment you can possibly think of for overdose and renal failure. But TRUPANION help our hand the whole way through and together we saved Rio's life! My dog would have been dead by now if I had not chosen Trupanion as my pet insurance!

I wish all insurance companies were this good and this fast!

Jersey had TPLO surgery last September she was doing really good but once we got to full activity we noticed her start limping on and off again at first we thought it was just the muscle rebuilding process like how we get ache after a workout. After about a month I noticed she was managing to many things without using the leg and we noticed her muscle mass was not improving. So back we went to the surgeon for a recheck making sure that no screw were loose and that there was no infections. Everything with the previous surgery was good everything in place and healed well but now she has a tear in the meniscus. Now all is repaired and I can not say enough good things about Trupanion I recommend them to all my friends. I have never een hassled by any of the claims I have had to submit and it is great because the clinics I use can direct bill so I only pay my portion of the bill. It is great piece of mind knowing I don't have to base my decisions on her health based upon whether I can afford it or not. Thank you Trupanion!

I adopted an American Staffordshire Terrier. I was told that Trupanion was a very great insurance to have for my dog. I'm so happy I chose Trupanion. She had to have a TPLO surgery and they were very efficient with everything she had done . One year later her other leg had to have the same surgery and Trupanion approved it right away. They are excellent and I would recommend them to every dog owner I know. They are awesome. Now my dog has had two TPLO surgeries and they have paid for all of 90% of the nearly $10,000 in bills, What Insurance pays that amount? No one!! Thank you Trupanion!!

Trupanion did an awesome job. My kitty hurt herself and my regular DVM recommended that I see a specialist to clarify the Diagnosis. The pet insurance did everything that they say they do and all claims were processed within a week. That was on top of me calling at least three different times to ask questions. The customer service was excellent.

We submitted many claims for our now diabetic cat. Trupanion always sumits a detailed review of the claim and follows promptly with the payment. Trupanion is open to communication in case of questions or clarification.