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Our 8-year-old Saluki mix was hit and pinned under a car, resulting in internal injuries, numerous cuts and abrasions and a huge area of burned skin on her side. We rushed her to our emergency veterinarian, where she underwent a splenectomy, transfusion and other procedures to stabilize her. After two days she was transferred to the ICU of the veterinary hospital of the University of Pennsylvania for intensive treatment, a process which is still ongoing after more than a month. We were covered by Trupanion insurance, which reimburses 90% of costs for emergencies. They have been completely supportive in covering all claims to date, promptly and without question. We truly owe our dog's life to them, because without their support we would have had no choice but to euthanize her. I have recommended this company to many friends, who have had similar experiences with them.

My dog had pancreatitis prior to enrollment and understandably they did not cover. However anytime my dog has diarrea which is a symptom of many many things they will not cover saying it's related to pancreatitis even though the vet has clearly out,ones that is is unrelated. BE CAREFUL with the fine print .....andi even pay the premium. I have had it and am going to cancel and encourage all of my friends to do the same.

we got trupanion on our 1st new puppy wellness check..... boy are we glad...... in the 1 1/2 years we've had her she has had numerous medical problems due to sensitivities from bug bites, allergens, the beach, etc..... our vet files the paperwork.... we immediately hear from trupanion that they received it & are processing the claims.... we get a check in about a week give or take....... when we failed to receive a very large reimbursement.... i called... they said it had been sent a few weeks ago... lost in mail?.... so they sent us a new check in less than 10 days

In all my year as pet owner have spend a lot of money caring for my pets. But since I subscribed to "Trupanion" it the best pet owner friend.God bless you Trupanion. VMedina Caguas, PR

I bought pet insurance for our dog when we adopted him as a puppy. And wouldn't you know it...he is epileptic. His epilepsy is particularly hard to control, and I wish he did not have it, but we have NEVER had to think about the cost in treating him. Trupanion pays 90% of all of his epilepsy related treatments for LIFE! I recommend it to everyone who has a pet in their family.

Our sweet girl torn her cruciate ligament, we decided on the TPLO procedure. TPLO is a very invasive surgery but after trying everything else this was our last resort. Dealing with a sick pet is tough but Trupanion made the claim process simple and they processed our claim fast. We are very thankful to have Trupanion.

My 10 year old Jack Russell had her eye removed in January due to glaucoma. I received generous reimbursement from the initial procedure as well as her follow up care. Trupanion is quick and hassle free. Often times I have an email explaining what will be covered within hours of submitting a claim and a check a few days later.

Our 1 year old lab was diagnosed with cancer. Devastating... Trupanion has been there every step of the way with incredibly quick response and reimbursement. No questions... No hassles... No wait... One hopes you never have to use insurance, but I can tell you through our experience that if the need arises Trupanion will be there for you. The piece of mind knowing that you can do every and anything possible to save your pet is priceless!

My puppy Leo had an ear and skin infection. After bringing Leo to the Vet and paying hundreds of dollars, Trupanion reimbursed me immediately. Trupanion sent me an email at the time I submitted my claim, during the process and to follow-up to ensure all my needs were met. I am so happy I purchased Trupanion Insurance. It's affordable and convenient. I always receive professional and prompt service. Thank you Trupanion!

My one experience submitting a claim leads me to believe that their policy is to reject all claims at first submission. This was unnecessary stress since the claim was on right eye and my appeal required a letter from the vet to point out that a pre-existing issue of other eye was clearly unrelated. However all communication with this company has been totally friendly and professional. I just believe that my case , that I had to appeal, should not have been rejected on first go as all evidence was clear on the vet file that the one eye issue was unrelated to the other eye issue.