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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

Excellent service

This was my first claim. I was kept informed of the progress on it from the time they received it until it was paid. I'm very pleased with the service.

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10

out of 10

Excellent Insurance

I have nothing but good things to say about Trupanion over and over again. I am very happy with this insurance.
  • INSURER: Trupanion Canada
  • POSTED: 05/09/2019
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Exceptional service!!

The claim was acknowledged by email 15 minutes after I left the vet's office at 6 p.m. At 7a.m. the next morning there was an email noting that a cheque was being sent. Incredibly fast!!!! Great customer service!!!!!

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7

out of 10

my monthly dues shot way up

wondering if my monthly dues went from about 83 to about 97 just because our dog has been pretty sick. its enough to make us reconsider dropping policy.... however, besides that they have been doing an excellent job and are always very pleasant and helpful on the phone and have been taking care of all claims that have qualified. would like to see where they got their information regarding the vet cost in our area going up. if it was a valid reason then would like to see how they arrived at it. otherwise really wondering if that is a true statement or its because they have had to pay out a lot on our dog.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Pomeranian
  • AGE OF PET: Over 8 years

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10

out of 10

Mast Cell Tumor Removal

My dog had 3 mast cell tumors which needed to be removed. I all happened very quickly and was obviously a very stressful time. Trupanion was quick to respond to the claim and even dealt with the Vet directly. They covered their portion without delay. Customer service is outstanding throughout this company and was genuinely heartfelt. I strongly recommend this company as they do not give you the run-around. They strictly mean business. I will stay with Trupanion, without a doubt.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Basenji
  • AGE OF PET: Over 8 years

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10

out of 10

Very Satisfied!

My dog had surgery to repair his ruptured disc in his back . . . It took less than 2 weeks to get our 90% reimbursement check in the mail! We got almost $5,500 back on our claim of $6,500!

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10

out of 10

Happy Trupanion Customer

I work at a vet clinic and I am a pet owner. I like Trupanion because of their one simple policy. The cost is reasonable and it covers what I expect an insurance to cover. I recommend Trupanion to my clients all the time. Recently, I had to claim for the first time for my own dog. The process was straight forward. They returned my emails promptly and I received coverage for exactly what I expected to. I went the route of having a pre-auth done for a MRI that we needed. I went in knowing I was covered and then we did a direct payment to the specialist so that I only had to pay my 10% and the tax, meaning I wasn't waiting to get reimbursed. Overall, I've been pleased with my first claim through them.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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8

out of 10

Never would have imagined . . .

We adopted Paisley at 7 months of age this past December. Did not want to make the commitment to insurance. What could go wrong? Paisley dined on a "Hand Warmer". Small white packet containing particles of Iron. Iron Poisoning can be life threatening. She spent three days in the hospital where she was flushed out from both ends. The end result was she never developed the poisoning and we had a $2,300 bill to deal with. Trupanion covered everything they said they would. Our out of pocket costs was somewhere around $400.

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9

out of 10

Very good

I was very hesitant when i submitted my claim assuming they would try and find a reason not to reimburse me, but within a couple days I recieved an email stating they were covering 90% of all treatments. I was very pleased and staff were always very nice to talk to when i phoned in.
  • INSURER: Trupanion Canada
  • POSTED: 05/09/2019
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

Trupanion is the best

Trupanion has been extremely helpful throughout this entire process. Every time I've called, each representative I've spoken to has been efficient and quick to respond to all my requests.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siberian Huskey
  • AGE OF PET: 1 - 8

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