Excellent company
Our claim was dealt with very quickly without any extra input needed from us.The details of the treatment our girl had received were faxed direct from our vet to Trupanion. We received a confirmation email the following day and the next day we received our money back.
We are very happy with Trupanion and would highly recommend them to anybody.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: German Shepherd
- AGE OF PET: 1 - 8
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Love trupanion!
Great response time and love that they pay $90 of the claim after you fulfill your deduction. One of my dogs had to have acl surgery and I'm so glad we had trupanion, they responded to claims and issued payments within days
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Old English Bulldogge
- AGE OF PET: 1 - 8
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Excellent service
Trupanion is a very good pet insurance company. I've never had problems using it when my dog has needed.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Golden Retriever
- AGE OF PET: 1 - 8
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Outstanding service
Very easy to file. Extremely quick review and payment.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Australian Shepherd
- AGE OF PET: 1 - 8
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Excellent coverage when my cat really needed it!
Trupanion is the best pet insurance I have ever had. They are very quick to help with the cost of caring for my abyssinian cat. I am so far very pleased and thankful that I chose Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Abyssinian
- AGE OF PET: Under a year
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Excellent
We took our puppy in on a Friday Eve and we submitted our claim that evening. It was approved by the morning and we were able to receive his treatments. It was so fast and hassle free.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Under a year
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Extremely reliable insurance company
My special friend, Sandy, a mix breed rescue dog was recently diagnosed with Cutaneous epitheliptropic lymphoma. Fortunately I had pet insurance with Trupanion to help me give Sandy the best of medical care he truly deserves.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Over 8 years
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Good Customer Service Makes a Difference
I called to discuss the rate increase and received very bad customer service. I called back to cancel the insurance. After talking to Joe Koenen, he explained the reason for the rate increases in simple terms, and he helped me find a rate that met my budget. He was kind, professional, and empathetic with my concerns. That's all I wanted.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Bichon Frise
- AGE OF PET: 1 - 8
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Pleased
My dog was vomiting with blood so I needed to have some xrays with resulted in the need for an ultrasound. I brought my claim forms and had the vets fax to Trupanion, with in a week I had received reimbursement for the % covered. Its a relief to know that if my pup is sick I dont' have to stress the cost of medical bills. I am very pleased with the insurance I have.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Toy Poodle
- AGE OF PET: 1 - 8
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