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Caring staff, nearly complete coverage that is easily modifiable depending on what you want for a deductible or a monthly payment and best of all they covered my puddy's meds. They're really fast if you have a vet that uses Trupanion Express, a system that allows the company to respond within hours. Also, be sure before you begin the coverage you get the Pawprint done and ask your vet to update your records with the company from time to time; both will save time in the long run.

I had to appeal an initial claim but I did understand why. Once Trupanion consulted with my veterinarian and understood the situation, it was immediately resolved. They were quick to review all the information, helpful on the phone and a great service makes this business a pleasure to work with! I just added my cat to this service and would not hesitate to recommend it. I cannot possibly be happier.

Pepper is my second dog, this is my first time getting a pet insurance. He's insured by Turpanion 30 days trail and unlucky he's to use within the trail period because my wife give him wrong treat which make him diarrhea and vomiting and has to go to emergency. Claim is easy and fast what I need to do is send a photo of receipt to Turpanion claim email, within 1-2 days I've got reply and get money back within a week. Unfortunately I've to use it again because Pepper jump and broke his front left leg, I sent the receipt to Turpanion again as usual it's fast. I highly recommend Turpanion, not just fast and their representatives are nice and helpful, also wait time is less than 5 mins.

Braco had an obstruction and needed emergency surgery.

Trupanion is top notch! They respond to every claim very quickly and send refunds/work through the vet within just a day or two. They have been able to cover most cases for bringing our dog to the vet. Absolutely love Trupanion!

They will do everything in their power to not pay. Apparently a 2 year old dog has a history of osteoarthritis. All their proof comes from treatments that occurred AFTER we started the insurance plan. We tried some chiropractic treatments which I paid out of pocket rather than get the rider in order to reduce some stiffness in her shoulder. The only way to challenge a claim is for your vet to write a clarification letter. My vet doesn't feel comfortable writing such a letter as she has endured harassing calls from insurance companies when she has done it, including Trupanion apparently and has her business to consider.I believe it. When I called to get clarification on what would be covered they tried to use fear to keep me from cancelling.

Very quick payment and updated emails. 90% payment as stated. Disappointed to learn that the deductible has to be paid per condition.

I have had Trupanion for many years for my two cats. You think that you would never need it but after a month of being enrolled in Trupanion Insurance, one of my cats had a seizure. Knowing that she was covered, I was able to tell the Vet to do all necessary tests with piece of mind that I would be reimbursed for covered expenses. I wouldn't have had that choice had I not chose Trupanion. Over the past few years, with ongoing treatment for my cat's seizure disorder including medication, covered expenses have been reimbursed within no time. It usually only took 2 days!! Thank goodness for Trupanion!

We just by luck decided to get pet insurance. We never had it before. My dog Chapa is just over 2yrs & has had to have a recent operation. There is still some problems we are dealing with. However Trupanion has been great. They were fast to approve, then pay for the initial operation . Chapa is still having problems but with Trupanion they are covering what is needed to get him better.

Trupanion provides great service and has a caring attitude.