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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Overall I'm satisfied
Overall I'm satisfied, but reimbursement at times takes much longer than it should.
Insurer: Pets Best
By: Joe
Fast and easy!
I needed to add a new pet onto an existing policy that was started through my employer. MetLife was able to do everything over the phone and notify my employer to add the new pet. It was all done within 5 minutes! Very fast and easy!
Insurer: Trupanion
By: Diane
awesome product
Simple, informative and value compared to others. medical and wellness a big factor in my purchase
Insurer: ManyPets
By: Customer
Very thankful we purchased this insurance
This is the second event where we had to submit a claim through Pets Best Insurance. It was simple and they approved it within a few weeks. The issue was an emergency visit with a new diagnosis that was very costly and their prompt coverage is so much appreciated.
Insurer: Pets Best
By: Megan Williams
foreign body ingestion
My dog had a foreign body ingestion. She had emergency surgery. Submitted a claim and was reimbursed in 1 month. Easy and fast process. Really happy with Pets Best Insurance.
Insurer: Pets Best
By: Amber
Very satisfied.
My golden retriever had a trauma accident at a very young age. I only had the insurance a few months but they covered it with no questions. I am very satisfied with their response. They kept me informed during the process.
Insurer: Pets Best
By: Lynn Hines
Happy but there's room for improvement.
I am definitely happy with the ability to cover my pet with insurance but the claim process needs improvement. It took so long for my claim to be processed that I actually forgot I was still waiting on this. However, it was a pleasant surprise to get an email on a Friday morning that I have some money going into my bank account.
Insurer: Pets Best
By: olsgaard
I could not directly find a logon on…
I could not directly find a logon on the list under Embrace. Also, every time I tried to review the images of the vet bill, then go back to the form (prior to submission) I was thrown out. I'm sure these problems were partially due to my inexperience with your site.
Insurer: Embrace
By: Mary Kimmel
Great reimbursement
Ease of submitting claim and great reimbursement
Insurer: ASPCA
By: Brian
Great experience
Great experience, except the claim review and approval process takes too long!!
Insurer: Pets Best
By: Adam Cascos