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YOU FOLKS ARE AWESOME....NOBODY ELSE PROCESSES CLAIMS AS FAST A YOU DO !!!!!!!!!!!!!!!!!!!!!!!!
I HAVE HAD INSURANCE WITH SEVERAL DIFFERENT OVER THE YEARS FOR MY DOGS.... WITHOUT A DOUBT, YOUR'S IS THE MOST EFFICIENT WITH CLAIMS AND BEST COVERAGE. DIDN'T USE IT MUCH WHEN SHE WAS YOUNG, BUT NOW THAT SHE IS A SENIOR. I HAVE HAD TO USE IT. THANK GOODNESS I PURCHASED IT MANY YEARS AGO. ALSO, YOU HAVE A PLEASANT, HELPFUL AND CARING COSTUMER SERVICE STAFF. ALWAYS A DELIGHTFUL EXPERIENCE. KUDOS TO ALL OF YOU.
Insurer: Trupanion
By: PAT
Response to trupanions response to me…
Response to trupanions response to me below. So basically then, dogs born with hereditary hip dysplasia can never be covered by your insurance. Unless you buy your insurance before the dog was born???? It makes no sense that you say right up front that you cover this. False advertising! And we called you and spoke to you on the phone, and we were told you would cover this hereditary hip dysplasia in our rescue dog. Your sending a bad message to people like us who rescued a dog in a pound that was up for euthanasia. This will discourage people from rescuing dogs from pounds. Like I said below, our very first visit with our vet with Zeus gave him a full clean bill of health and sent to you. Then you did a FBI style background check and found things we didn't know or could have found out about our rescue pound dog. Very sad that you changed your mind in covering our dog. Sends a bad message to people trying to do the right thing!!
Insurer: Trupanion
By: Denise Hulette
Great customer service!
Justin helped me find the best plan for my cat's needs. He was super thorough, willing to answer any questions I had and went through what exactly I was paying for. Couldn't recommend this service enough.
Insurer: Fetch Canada
By: Serena Mendes
Signing up was very user friendly.
Signing up was very user friendly.
Insurer: ManyPets
By: customer
I was impressed with the thoroughness…
I was impressed with the thoroughness of the processabd y e reasonable price, as well as the options offered.
Insurer: ManyPets
By: Diego
They requested the same documents 3…
They requested the same documents 3 times from me but only reimbursed a very tiny amount (<10% of the costs). The plan is not good.
Insurer: Pets Best
By: Zan Gao
The customer service representatives Very helpful And nice
The customer service representatives Very helpful And nice
Insurer: Trupanion
By:
The customer service service rep that I was chatting with helped me with my issue.
The customer service service rep that I was chatting with helped me with my issue. Very polite and patient
Insurer: Trupanion
By:
The process is quick clearly explained and consistent.
The process is quick, clearly explained and consistent. I’m dissapointed in how many things are not covered- but each time that is clearly explained. I actually recommended Trupanion just last night to a friend exploring pet insurance
Insurer: Trupanion
By: