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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

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10

out of 10

Outstanding

Easy to understand and dealt with directly from the vet's office. Nice follow up explanations and accounts from Trupanion via email.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shorthaired Pointer
  • AGE OF PET: 1 - 8

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10

out of 10

Couldn't Have Done It Without Them!

Trupanion is, by far, the most honest and helpful company I’ve ever had the pleasure to work with. After my experiences this year, I seriously recommend that if you care about your dog, get him or her a policy. The following is a story that will prove why a simple monthly bill will save you in the future. (I’m a teacher, not a salesperson, so my apologies for this long essay!) My dog's name is Rosie and she is around 13 years old. A beagle/rat-terrier mix, she has adorably corgi-like ears and brown eyes that look right into your soul. Rosie is a trained therapy and retired service dog and has put smiles on more people’s faces than I can remember. Rosie had a rough life as a puppy. It wasn’t until she was around 3 years old that a rescue group saved her and she adopted me. The veterinarian who helped me get Rosie healthy again recommended dog insurance. After some investigation and consideration, I signed up with Trupanion. This was because they cover 90% of the actual veterinarian's bill (not what an unknown group claimed a treatment “should” cost). They understand that a vet bill for a service in Massachusetts may be different than that same service in Colorado. They also have no payoff limit. So, I paid the monthly bill and kept up with her health. Trupanion helped with her bills throughout her life, but their true commitment to caring for animals showed this year when Rosie started having difficulties climbing stairs and stopped running around. Our veterinarian did all sorts of tests and treatments. All this time, Trupanion kept up with their end of the deal, helping with costs that included multiple x-rays, medications and blood work. They never declined a bill. After exhausting his resources, our vet recommended we see a specialist. After a consultation with a top-notch surgeon, the problem was identified, and Rosie went in for surgery the next day. As it turned out, Rosie had a lipomatous mass (the benign fatty tumors that look like lumps under the skin of many dogs). However, unlike those that grow under the skin and create no health risks, this one was between her hipbone and muscle. As it grew, it pushed the muscle away from her bone and snaked its way through any opening it could. Altogether, I estimate it was about the size of an egg. Our wonderful surgeon was able to remove it… including the part that had grown all the way around the sciatic nerve (if you don’t know what that is, I recommend you look it up… my dog was in a lot more
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Great Experience

I am RVT with 27 years of experience. I had to takeep my 9 month old Brussels mix to the emergency for foreign body ingestion. My first claim ever and very pleased with the outcome. Not only was my fog ok Trupanion proceseed my claim the next day and had the check on its way. The staff was great helping me file it since I had never done it before. I would recommend Trupanion to ALL of my clients.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Brussels Griffon
  • AGE OF PET: Under a year

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10

out of 10

Awesome!

Several vet visits for initial dx and follow-up, all with different vets. Loved the emails from Trupanion when they received claims from the vets offices. This helped me manage any offices that were unresponsive. Trupanion was very quick to respond when asked questions. The employees have been very pleasant to work with too.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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6

out of 10

Good but sometimes frustrating

Trupanion definitely helped in the cost of care for my dog while he was very sick, however, there constant "additional information required" emails were very annoying when not only did they have all the information, but at times when I talked to reps, they had little idea of what his actual diagnosis was when it had been months into the whole treatment process.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: Over 8 years

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10

out of 10

Severe choking episode.

As a veterinarian, many may think it strange that I carry insurance on my 3 companions. It was a great relief knowing I had this insurance when at 9P one night my 8 y.o. Corgi lodged her rawhide chew in her trachea. Efforts to remove it myself resulted in a bite wound to myself and a worsening of her condition. I then drove her quickly to the nearby pet emergency as the time to call in my own staff would have been excessive. In the end, the skill level this facility provided was essentially for saving her life. It was a comfort knowing that I would not have to make any choices in her care...she received the best thanks to Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Pembroke Welsh Corgi
  • AGE OF PET: 1 - 8

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9

out of 10

Friendly and fast service

Response quick and accurate. Nice friendly emails mentioning how I cared for my dog. Kind of silly as obviously scripted but sweet nonetheless. A nice reminder that my insurance would be there even in a very serious or expensive situation!

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8

out of 10

very pleased

We are very pleased with our coverage for our dog.

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10

out of 10

Excellent coverage and response

Our dog had a suspected herniated disk which required immediate care. I called Trupanion. Within an hour, they got in touch with our vet and the veterinary hospital where we had been referred, got the necessary paperwork sent off, and by the time we walked in for the consult the next AM, had a preapproval for testing. Calvin was seen by a neurologist, underwent an MRI, and was diagnosed with a ruptured cervical disk as the result of degenerative disk disorder. He had the necessary surgery the next AM and spent 3 days in ICU. Trupanion paid for 90% of the total bill after our $100 deductible. Since this was a $6000 procedure, it was a huge savings for us. Trupanion has agreed to cover whatever care is needed should this happen again. That is great piece of mind.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

Thanks so much Turpanion

My unlucky basset hound is 6.5 years old. She had 4 big Intervertebral Disk (Ruptured Disk) opreation in past 2 years. Each one is more than $5000. Turpanion paid every time and supper fast. All I can say, Turpanion saved my dog and me a big time!!!!

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