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MY BABY HAD EYE SURGERY AND TRUPANION HELPED A LOT WITH MY EXPENSES, THEY WORKED WITH THE VET'S CLINIC AND TOOK CARE OF IT! THANKS DR. KITTELL AND TRUPANION!

Our dog had become restless and was acting as if she was in pain. We took her to the nearest veterinary emergency hospital and x-rays showed she may have had some compressed disks in her back. We were sent home with medication but after 24 hours in which she would neither eat or drink or take her meds, we went back for further review. A blood test still did not show anything else. A day later, she started to feel better and we could see improvement. The whole experience cost us around $800, but thanks to our pet insurance we only have to pay about half of that. The best part is, the checks were sent within 2 days of the visit to the veterinary hospital.

Ms. Feeney is doing very well, but of course we're following Dr. Dennis' recommendations to the letter. Our recent blistering weather had us not let her out too long but NOW our weird drought has broken, and she doesn't WANT to go out - typical Dachshund. Your company's payment toward her fairly large expenses helped a lot to be able to give her what Dr. Dennis had recommended!

When I adopted Riley two years ago, a good friend suggested that I get pet insurance. I honestly didn't think I would need it with a such a young dog. Thankfully I signed up with Trupanion, it's turned out to be one of the best decisions for the health of my dog and my pocket book. What I thought was a a leg injury turned out to be severe brain swelling. Luckily Riley is receiving treatment from the best of the best and I don't have to make decisions based on money. I filed his claim and less than a week later, I received approval with a message that the check was in the mail.

I have 3 cocker spaniels all have had medical problem The oldest a chocolate has had multiple issues it is estimated that some where in the area of 50 thousand which 90% paid by Trupannion the other one a black cocker has had 2 major surgeries and the baby has had 2 surgeries The amount per month I pay is far less than other pet plans Trupannion could increase my monthly assessment by fifty percent and it would still be a good deal I tell any pet owner I meet the excellent service especially on a major surgery the vet submits the bill to Trupannion I gat a Email same day advising they have it the next day it is being processed On the third it is deposited to my account by direct banking Also when you deal with them on the phone they are so very much customer orientated Without Trupannion I would have been forced to put 2 of my dogs down not a pleasant thought Thanks for being there Andy

This was my first time submitting a claim having enrolled for insurance approximately eight months ago. The staff at the animal clinic helped me complete and submit the claim. Less than two weeks later the claim was approved and payment was made to me. Very quick and smooth process. I couldn't be happier to have purchased the pet insurance.

The claims forms are very easy to fill out online and even easier to email. The response is almost immediate with very fast payment. If there is a delay, you are notified and kept up to date. I could not be more pleased.

One of our dogs has needed to use her insurance often for different reasons.Most recently though, she needed her meds refilled for her ongoing thyroid condition. As promised Trupanion reimbursed us for the medication at the rate of $90. My only concern is the rate increases that we are told are area wide. Once your dog becomes older you aren't really able to access reasonable rates.

Claims are paid quickly and at 90% of covered items. The communication via email is wonderful as well. They let you know they received the claim & how much they will pay. Are also concerned about the pet's health.

I am very happy I chose Trupanion for my cat; Qtip. I've had coverage with Trupanion since I adopted him a year ago and took him in to have his teeth cleaned and for a check up. The doctor noticed a lump on his hip and decided it needed to be surgically removed so handled that while doing the teeth cleaning. The bill was $835.95 and the only part not covered was the teeth cleaning and some vaccinations which I would not have expected coverage for. Q-Tip's surgery was on May 8th and I just received an email from Trupanion advising they have paid our claim via direct deposit. The total they paid was $638.96. Wonderful customer service from Kyra and Carmen (the two ladies I spoke with when I called.) Trupanion is a ROCK SOLID, CUSTOMER FOCUSED, CLASS ACT! I am so glad to have their coverage as $835. out of pocket was a bit of a stretch for me but I will do anything for my little guy. Having Trupanion let me focus on doing everything needed to get him better without having to worry about my finances. The lab work on the removed tumor came back and it was cancer so catching it early and removing it hopefully has helped to ensure it didn't spread. I'm taking Qtip in for a follow up and xrays to make sure the hip bone is not showing signs of Cancer and Im glad to know those will be covered as well. God forbid anything further comes up I feel so at ease knowing I will never have to decide between getting him the best care or not being able to afford it and having to put him to sleep!