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Our dog was diagnosed with DM (degenerative myelopathy). My wife and I submitted multiple claims for her from the standard checkup all the way up to having an MRI done on her. The staff was nothing more than professional and when that fateful day finally came around the card, sent to us which was signed by the persons that had processed her previous claims, made us feel that we made the right choice in choosing Embrace for our little girl.

I am very happy with the service I have received by this company to date. Wellness claims processing is very quick and I am grateful there is a orthopedic waiting period waiver for TX residences. I have two dogs and both have insurance with the wellness plans, I view the wellness part like a Health Savings Account that many employers offer to help employees establish funds for many wellness items that can be pretty expensive; kind of a 0% financing on stuff your pet needs. As a retired military member, we get a discount and a multiple pets discounts that helps with the monthly premium. Also, the other awesome other part is what I would call the disapearing deductible and the freedom to determine the coverage that will fit your budget. Melissa from San Antonio TX

Nationwide’s service has been excellent. We couldn't be happier with the wellness plan we chose for Charlie. I recommend Nationwide to anyone who has a pet.

They were fast in processing my claim and payment. I was able to have it direct deposited into my bank account. I love working with this company for my Pet Insurance claims! They also send out rewards, newsletters with tips and email promotions which I enjoy receiving.

Because my Vet’s office staff helped and processed the claim while we were in the office and got an answer within 5 minutes. The help and trust of the relationship between my Vet and Trupanion makes the process worry free!

reliable,friendly and they really care

This was very easy to use and the veterinarians office submitted this for us.

We love Trupanion! Your Response Time and Customer Service are excellent! We have already recommended you and will continue to do so. Many thanks!!!

Very easy! Vet took care of it - had our answer in a few min. and most of the charge was covered.

I actually already have recommended it both to my son for his new lab puppy as well as my friend who just adopted two dogs.