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Very impressed with this insurance…
Very impressed with this insurance company. Extremely efficient with such quick turnaround of reimbursements.
Insurer: Pumpkin
By: customer
Garbage
Honestly don't even bother. Petsecure insurance is the biggest scam out there. Every time something is submitted there's an excuse for everything about why it's not covered even though I called in and confirmed with an agent that what I was doing was covered. I thought regular insurance was bad, this will make you rage more than anything else. Stay away, save up $100 a month into savings incase something happens to your pet instead, don't even consider it.
Insurer: Petsecure
By: Shawn
I am confident that I made the right choice choosing Healthy Paws for our Pet Insurance
We signed up for Healthy Paws insurance right after we rescued our puppy in October 2020. I did my research before deciding who to pick, and I am confident I made the right choice! Submitting claims is easy and the turnaround is quick. If you sign up for direct deposit, you get your money faster. I haven’t had any issues with claims being processed, and none of them have taken more than a few days. I would definitely recommend Healthy Paws pet insurance.
Insurer: Healthy Paws
By: Colleen
Great customer service!
My rep Monica was super nice and helpful ! She made it an Easy process & let me ask as many questions as I wanted to and reassured me that I could call back for help any time. Thank you !
Insurer: Prudent Pet
By: Josie p
Came through when it mattered
We have only made our monthly payments and have not needed to make a claim but when we did, it was a little slow to be processed but was crystal clear and given it was an actual emergency we got our funds via direct deposit within 2 days of approval. Very clean w/ little to now paperwork at all.
Insurer: Pets Best
By: Nathan Murphy
Stephanie was so kind and explained all…
Stephanie was so kind and explained all details with such great patience. She was truly wonderful!!
Insurer: Prudent Pet
By: Ashley Lynn
Run, don't walk away from Figo
My experience with Figo is that they are the insurance company Mr. Incredible (Bob) worked for while he was in hiding. They are in the business of NOT paying for anything, in fact you will need a lawyer to help you navigate their submission/resubmission/denials as they run you around the gauntlet. If you're looking for peace of mind, this is not your company. If you love conflict, this is your company.. Heck, they even review each claim and second guess your Vet's prescriptions for your pet.. you heard that right, they'll say, "Well, we didn't feel this medicine was necessary for that ailment".. yup, that's right, your vet is not your vet, Figo is the back-seat driving vet... While Figo was my first pet insurance experience, I'm old enough to have almost 50 years of other insurances under my belt, including many-many claim situations... Figo? Bottom of the heap... nice app, bad service. Oh, I read another post and was reminded that they just magically increase your premiums, drastically... Yes, they do. Nice initial quote, won't last. Run, don't walk, away from Figo
Insurer: Figo
By: John in Utah
We used Healthy Paws for health…
We used Healthy Paws for health insurance for our Great Dane, Luna. We bought the insurance for her at birth and didn't use it for a few years, but then around age 4, she developed pneumonia, which required a short hospitalization and IV antibiotics. Then at age of 6, she tore her CCL. Healthy paws covered all of these treatments, a full CCL repair surgery (which is NOT cheap), AND her post surgery physical therapy. I've never encountered an insurance company that was so seamless and easy. Claims are processed quickly, and I've never been asked for extra documentation or had a denial. (Why can't human insurance be this easy?!) Luna is a happy and healthy girl now due to Healthy Paws. We will be using them for all future furry family members :)
Insurer: Healthy Paws
By: Sasha
They areso easy to deal with
They areso easy to deal with. We now have had 2surgeries, and payment is easy and prompt. If only my insurance was this good!
Insurer: Healthy Paws
By: Sandi McCubbin
App is easy to use and once you get…
App is easy to use and once you get your claim back it is easy to understand. My only complaint (more of constructive criticism) is that claims can take a long while to process. When wondering if it will even be covered, it can be difficult just waiting for weeks to get a response. That said, when I reach out asking for an update I was quick to get a response, albeit a little vague. Still, given staffing and increased number of pets, this is understandable. I would still recommend to others!
Insurer: Pets Best
By: Christine Avery