First time claim
I submitted claims for the first time to Trupanion and I am very pleased with the process frfom beginning to end. On-line submission was very easy and I received an email the next day with confirmation of my claims received. The next day after confirmation of claims received, I received the breakdown of processed and approved a claims. Very pleased with the over all outcome.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Under a year
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Enamel Hypoplasia and Fractured Canine & Incisor
My dog fractured 2 teeth and was also dealing with enamel loss on must of his teeth. I filed my first claim on a Wednesday and 48 hours later received an email from Trupanion staying they would be covering $1,841, which was 90% after the deductible. The check came one week after the email. I am so thankful for Trupanion!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Leg Injury from Dog Park
My puppy was at the Dog Park when she let out a yelp which caused all dogs and pet owners to come running. We couldn't determine what happened but a couple of days later I noticed a puncture wound in her leg. The vet said it was infected so she drained it and with the help of antibiotics, my westie is feeling better and her wound it healing nicely. Kudos to TRUPANION which was VERY RESPONSIVE to my claim.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: West Highland White Terrier
- AGE OF PET: 1 - 8
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Emergency bowel obstructions surgery
My dog got into the garbage and required an emergency bowel obstruction surgery. The costs of this surgery were around the $5000 mark and without my insurance we would not have been ableTo afford it. The process of creating and submitting a claim was very easy and I received my money within a week of the surgery. Mojo is doing Great and recovering well. We are 3 weeks post surgery. The process was way easier than I anticipated. Glad I chose trupanian.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Price Increases
The service I get from Trupanion overall is great. My vet puts my claims in electronically and I get notified of the coverage within the same day. This is great as have a recurring prescription for my Dane named Aries. I only have to pay the difference now instead of the whole bill and having to wait to be reimbursed. My only worry is as the premium has increased twice on me, I am now worried as I approach $100.00 a month I may soon be getting priced out of what I can afford. Then my Pet will suffer if I have to cancel the premium.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Great Dane
- AGE OF PET: 1 - 8
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Fabulous company
Trupanion far surpassed my expectations. The staff are all very friendly, caring and helpful individuals that made a difficult time much easier to get through. Our interactions were not just about money, but the staff truly cared about what we were going through at the time. Thank you to all for their help and support.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: Under a year
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Wonderful service
Trupanion's service is amazing. I had a check from them within a week and they actually covered 90% as specified on the policy. No hassle, just great customer service.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Pit Bull
- AGE OF PET: 1 - 8
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Great Response
Your company responded quickly to my inquiries in to pre-approval for pending surgery for my female cat. When another problem was detected before her surgery could be scheduled, your coverage took care of most costs. Payment was received from the company once I submitted all invoices in a fairly reasonable time. Would recommend issuing one cheque rather than one for each invoice.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Domestic Mediumhair
- AGE OF PET: 1 - 8
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Excellent investment!
Trupanion has allowed me to take the best possible care of my pet without having to worry about the financial burdon. Trupanion has made the claims process easy and efficient. I'm so happy with their service- I recommned them to everyone with a pet and will always have insurance for all of my animals.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Dalmatian
- AGE OF PET: 1 - 8
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fantastic fast service and check issued quickly
No questions asked- claim filed, reviewed and check was in the mail- hope monthly cost does not increase, at this time it is definitely worth the cost. Takes the financial stress off the unknown with only the best for our pooch!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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