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While they are a little more costly than other pet insurance companies, I will stay with them. They do cover more illnesses that some of the others. I have never had a problem with them. They have always paid on time. I highly recommend them. I just recently renewed my membership. Helena Sfogliano

My dog needed emergency surgery after ingesting a piece of towel. It was a major surgery including two days stay for observation. Claim was easy to submit via mobile and the website updated as the claim was processed. The payment was above expected and helped to ease the burden of an unforeseen event. My dog is doing well as are my finances :)

I was happy with the claim amount. Everything was pretty much spelled out in the explanation of benefits. Thank you very much. Vet's bills are so high, so I appreciated the help I received!

prompt in review of the claim and reimbursement. Happy for the follow up emails letting me know the status of the claim. Coverage of the treatments is reasonable - every little bit helps!

So glad my dog is covered when there is an emergency or accident!

I have a 1 yr old and 9 yr old Labrador Retrievers. When I bought the younger pup, I reviewed several pet insurance policies and chose to enroll my dogs in Embrace. The primary reason I chose Embrace is they cover both Wellness and Accident/Illness protection. I was disappointed with some of the temporary and permanent exclusions but understand the reasoning for these. Jasper,, my older lab, developed an ear infection that spread to his eye. The treatment and medicines have been costly. Additionally he had his wellness exam which included his Heartguard shot. Embrace covered all of these claims and with direct deposit set up, they payed is in a very timely manner. I would recommend Embrace to other pet owners. The cost is well worth it when you have illnesses or injuries arise with your per. Good job Embrace (except for the exclusions...)

I have had Embrace insurance for my sweet kitty, Malee, for three years, which I purchased two months after we rescued her. They have been amazing in covering claims, mainly her allergy testing, and the acupuncture and the tea pills that my Vet prescribes to help manage her many environmental allergies. My Veterinarian keeps a claim form on file, and they immediately file for me after each visit, and Embrace is quick to respond and deposit the 80% I chose right into my bank account. I am very pleased with their service and ease in handling claims. A great company if you are looking for insurance to protect your pet !

I continue to be so happy that I "found" Embrace Pet Insurance! Our claim for having a number of our dog's teeth extracted was processed very quickly and I am grateful for that because what I was anticipating as a teeth cleaning ended up being a more expensive visit to the vet. In less than I week I have been reimbursed! Thank you Embrace! I have told my friends with pets about Embrace and how happy we are. One visit and the insurance and wellness policies have paid for themselves!

I like speaking to a real person. I did not realise you have not set up a portal yet. That might be a good idea for those of us who travel and occasionally need access to our pets records to provide information to an emergency vet.

The people r so kind and helpful and resolve my claims very rapidly . I like having insurance with you all!