First claim was fast and easy
Took about a week, but Trupanion paid out as advertised. I like that there is no vet schedule. I live in Dallas, and vet care can be expensive. The 90% payment is amazing. Much better than VPI.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Devon Rex
- AGE OF PET: 1 - 8
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great insurer
fast payment right after I filed my claim
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Golden Retriever
- AGE OF PET: 1 - 8
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Fast and direct!
I started insuring my adult dog Parker ~8 months ago after adopting him from a shelter. Unfortunately he injured his knee while playing at the park and required an expensive orthopedic surgery! Western Veterinary Specialists submitted a pre-approval form and we received the result within a day or two that everything would be covered! Parker had surgery soon after and Trupanion reimbursed the hospital so I wouldn't have to pay the whole bill up front. I've had to purchase some follow up medication from my family veterinarian and I received approval for that quickly as well. Thank you Trupanion for pushing everything through so quickly so that I wouldn't have to worry about the stress of making phone calls, etc while dealing with the already stressful situation of a large dog having orthopedic surgery.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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No hassle with reimbursements
Trupanion is fair and quick with their reimbursements. The process is very easy.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Jack Russell Terrier
- AGE OF PET: Over 8 years
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Fast Service
My dog recently had to have some dental work done and wasn't sure what would be covered. I was pleasantly surprised. My vet submitted the claim for me late afternoon and I had an email 2 hours later confirming would would be covered. I got the cheque in 4 business days.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Dachshund
- AGE OF PET: 1 - 8
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EXCELLETN
What a great experience and customer service throughout our process of healing our dog!!!!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: English Bulldog
- AGE OF PET: 1 - 8
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Excellent Customer Service
I have to say Trupanion has been one of the best insurance places to deal with. Everyone is so friendly and they are very caring understanding and service is A+. I am so happy I have my companions enrolled with them.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: Over 8 years
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