I cant believe how fantastic they are!
Our vet submitted our claim on Wed and 3 days later our cheque is on the way! no hassles no waiting... We will never have a pet without Trupanion Insurance!!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: 1 - 8
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Millie's Protected
Have a eleven pound Havanese girl. She had severe, prolonged vomiting. Thankful the insurer helped fray the costs of all the testing. Thankful she is happy and healthy again.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Havanese
- AGE OF PET: 1 - 8
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Excellent customer service, speedy processing
Trupanion is an excellent insurer. After years of having VPI for my previous toy poodle, I have found that Trupanion has far better customer service and processes claims in an efficient manner.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Poodle (toy)
- AGE OF PET: Under a year
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Quick and reliable
My cat hurt his leg and had a radiograph at Friendship Animal Hospital--nothing broken or dislocated. Extra cost at holidays, but Trupanion dealt with my claim quickly and to the point as usual.(The only thing I'm not sure about is how applying the payment to my annual potential costs is better than getting a check.)
Thank you
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Tabby
- AGE OF PET: Over 8 years
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Trupanion has proven to be a company of excellence
Trupanion has always honoured my claims in a fair and timely manner and, most importantly, has been open to reconsidering rulings on complex claims.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Papillon
- AGE OF PET: Over 8 years
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Great service
We love your product and service, will never own a pet and not have TRUPANION. We recommend it to friends always.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Golden Retriever
- AGE OF PET: 1 - 8
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Quick and easy
My 16 month old English Spronger Spaniel had a growth that was growing and bleeding. We had it removed. It was benign! Once I reviewed the policy, I followed the instructions and gathered the required documentation and filled out the claim form. I sent all info in. Soon after that I received an e-mail confirmation that my claim had been received and was being reviewed. In a timely manner I received the review of what was eligible to claim and shortly after that I received my check.Thank you for a prompt review and response.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: English Springer Spaniel
- AGE OF PET: 1 - 8
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Customer Service is Great
We were impressed with the team and their explanations of benefits for both our dogs. In a world that lacks customer service they get an A++++
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET: 1 - 8
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Great support.
During our emergency Trupanion made things very easy n us so we could concentrate on getting our puppy better.
Thank you so much for the support you give.
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Poodle (toy)
- AGE OF PET: 1 - 8
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Quick and efficient
Claim process very easy. Spoke with Trupanion rep on the phone and he knowledgeable, helpful, and polite. The claim was paid within two weeks of submitting the same.I am an insurance agent and know the claims process can be difficult and frustrating.
My experience with Trupanion was neither. Hope I do not have to make anymore claims, but am confident that Trupanion will be there for me and my dog if I do.
Thank you!
- INSURER:
Trupanion Canada
- POSTED: 08/30/2017
- BY:
- BREED: Labrador Retriever
- AGE OF PET: Under a year
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