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Trupanion has greatly declined over the 10 years I have been with them.
Trupanion has greatly declined over the 10 years I have been with them. Rates continuously increase, claims don't processes without you staying on top of them. The employee's apologize for delays but its constant. I only have 1 dog left with Trupanion my other 4 are with another insurance at this point.
Insurer: Trupanion
By:
Kat was very informative and compassionate.
Kat was very informative and compassionate.
Insurer: Trupanion
By:
I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs then went into renal failure at the end of his days meaning that he spent several days in hospital.
I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs, then went into renal failure at the end of his days meaning that he spent several days in hospital. My other dog, Austin, just underwent emergency surgery for a ruptured tumor on his spleen, again resulting in a hospital stay. Trupanion took the additional stress out of having to find payment for all the services by working with the facilities and pre-approving the procedures extremely quickly. I only had to worry about finding the initial deductible and resulting co-pays. Any questions that I have ever had have been answered quickly, and their staff are all professional and extremely personable at the same time. I have recommended Trupanion to multiple people, some of whom became very happy customers, and I will continue to do so - They are a great company.
Insurer: Trupanion
By:
amazing customer service
amazing customer service
Insurer: Trupanion
By:
always have a great experience always answer my questions timely in response of claims and staff in chats.
always have a great experience , always answer my questions, timely in response of claims and staff in chats. highly recommended
Insurer: Trupanion
By:
Always great service
Always great service
Insurer: Trupanion
By:
Questionable increases on rates
I’ve had my pet insured with Healthy Paws for almost 5 years and overall they’ve covered much less than half of my emergency visits I’ve had. They’ve been increasing my monthly rate every year now, most recently almost double the current monthly. Most likely they’ve taken into account the age of my pet and trying to get me to quit the policy so they can profit from my previous years of coverage. They advertise how much you save you and care about your pet but the bottom line is that they’re an insurance company that is only looking out for their bottom line. I suspect this probably goes for many of their competitors. Ultimately if you can afford it it may be worth it to buy insurance for your pet but not with Healthy Paws due to their recent price increases.
Insurer: Healthy Paws
By: George
Satisfy with the services
Satisfy with the services
Insurer: Sonnet
By: Madray
The process took longer than expected…
The process took longer than expected but the direct deposit worked great. They did keep us informed of the delays which was helpful.
Insurer: Pets Best
By: Gerry P
So glad I purchased Healthy Paws Pet Insurance
I am so glad I chose Healthy Paws pet insurance for my dog. It is simple to file claims and they have been very responsive. Fast reimbursement as well. Wish I had purchased Healthy Paws insurance for my last pup.
Insurer: Healthy Paws
By: Abby