Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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They WILL increase your rates when you have a claim...
For the first six years of the policy, everything was fine. They took our money and we never contacted them. The price seemed competitive, and we were happy to have the certainty that Chaco would be covered if he got into any trouble. The, one day he was attacked by an unleashed pit bull on a local trail (I love pit bulls, they can be such sweet dogs, but unleashed on a local trail and pit bull is never a good idea). My dog lost half his ear and ended up having four visits to doc to get treated, stitches, stitches reinforced, and stitches removed. First, you should know that Healthy Paws will not cover the visit charge for any of these visits, even if they are emergency or follow up. They only cover the costs beyond the visit charge and after your deductible. In the end, they covered about $500 or so, which is a little more than our annual premium which we had been paying for six years. A few months later, our premium was nearly doubled, despite Healthy Paws claiming they never increase rates due to a claim. We decided to pay the increase. This year, they increased another 50% and now want us to pay close to $100 a month for a just turned eight year old dog that has never had a claim other than this one small $500 claim. Buyer beware. This company is not interested in the health and wellness of your dog, they only want your money.
Insurer: Healthy Paws
By: Keith
Caitlin was great - so helpful and prompt!
Caitlin was great - so helpful and prompt! I only chose 8 as I haven't had time to read through all the coverage Ts&Cs yet. But so far, happy with the service thanks to Caitlin.
Insurer: Trupanion Canada
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Coverage cost and reimbursement
Coverage, cost and reimbursement
Insurer: Trupanion
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Good customer service and prices.
Good customer service and prices. Sometimes declines claims for invalid reasons.
Insurer: Trupanion
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Get Trupanion when you get a new pet!
I have recommended Trupanion to several friends and family members when they got new pets. I strongly recommended they not wait! Our pug had preexisting conditions that have been the most expensive over the many years we've had him. The coverage certainly helps with some meds for conditions he developed after we took out our trupanion policy.
Insurer: Trupanion
By:
Great experience
I put my claim in on Wednesday. I got an email on Thursday telling me it was approved, and the money was directly deposited into my account on Friday! They were very fast, and fair. So glad I have this pet insurance. When I called with questions, they were friendly and helpful.
Insurer: Trupanion
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Easy!
The process was so easy, the agent was knowledgeable, and the terms of the contract are to my benefit .
Insurer: Trupanion
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Very good coverage.
Very good coverage. Reasonably priced. Excellent customer service. Response when I submit a claim or request a preapproval is incredibly fast.
Insurer: Trupanion
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Satisfied and relieved
We are very pleased with this policy. Our dog had emergency surgery and a substantial part of the costs were covered.
Insurer: Trupanion
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Happy with Trupanion.
Happy with Trupanion.
Insurer: Trupanion Canada
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