Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


December 14, 2020

HealthyPaws is life saving

Healthy paws has saved our lives when it comes to providing care for our dog. Milo has gotten sick a couple of times and has allergies that require expensive fixes and healthy paws makes it possible for him to receive all that, and we don’t have to worry about finances while he gets the best care

Insurer: Healthy Paws

By: Alexis

Useful
December 14, 2020

Best Pet Insurance!!

I did a lot of research on pet insurance before deciding on Embrace. I recommend it to everyone! You couldn't find better and more cheerful customer service. They provide lots of different options for coverage. You can create your own plan. I have 3 cats and each has a different plan. Our older cat, for example, has no diseases or any signs of poor health. But adopting a kitten from a rescue shelter, you just never know, so I got more insurance for him.

Insurer: Embrace

By: Jeanne

Useful
December 14, 2020

Claim processing time is not as advertized

We decided to go with Spot based on the reviews we read and the advertised quick claim processing that stated 48-72 hrs. We adopted a new aussie puppy and we went with both the pet insurance and the wellness plan. I submitted all the paperwork we received from the breeders vet and then took the puppy to the vet after signing up. It was a first vet visit for us so the usual (exam, shots etc). The total cost was $213. I submitted all the paperwork to SPOT and got an instant message saying that due to high volume of claims at this time yadda yadda it could take longer than expected etc. Ok that's fine but keep in mind this is not what they advertised and is not what I would think anyone would consider quick claims. It has now been 8 working days and there has been no status change on my account. Just says processing... Banfield may not have been perfect but at least the discounts for wellness was immediate, taken off the cost at the time you paid not reimbursed like this. I will update my review if and when it pays but so far the experience hasn't met the standards I was expecting based on the reviews.

Insurer: Spot

By: Jason

Useful
December 14, 2020

Extremely Happy!

It was a very easy process. I love that I was able to customize my deductible and premium too!

Insurer: Trupanion

By:

Useful
December 14, 2020

1

1. Because your customer service is terrific--regardless of whom I speak with, everyone is warm, smart, and responsive. 2. Trupanion doesn't nickel and dime the client when it comes to claims--and reimburses you FAST. 3. Trupanion locks in your monthly premium based on the age of your pet when you enroll in the program. 4. Once you hit the deductible for a given condition, you don't have to pay the same deductible for that same condition in subsequent years.

Insurer: Trupanion

By:

Useful
December 14, 2020

Five years ago we did not expect our monthly premiums to double.

Five years ago, we did not expect our monthly premiums to double. Not sure if we will continue with Trupanion at this point.

Insurer: Trupanion

By:

Useful
December 14, 2020

Surprised

We were surprised by the enrollment fee

Insurer: Trupanion

By:

Useful
December 14, 2020

Great service good value it is just on the pricey end so I am not sure how many of my friends/family could afford it.

Great service, good value, it is just on the pricey end so I am not sure how many of my friends/family could afford it.

Insurer: Trupanion Canada

By:

Useful
December 14, 2020

Faith’s allergy medication

Picked up medication for my dog ?? and Trupanion paid 90% and I paid my 10%. Every time I use my Trupanion coverage I feel so lucky I have this insurance because they are just great!!! This was the best decision I ever made to have the reassurance of pet insurance and I would highly recommend Trupanion to anyone because they are fantastic!!!

Insurer: Trupanion Canada

By:

Useful
December 13, 2020

Will never go without again

Amazing, what a huge help having Trupanion has been.

Insurer: Trupanion

By:

Useful

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